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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 40 Google reviews
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St James House of Baytown has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and long-term, stable employee base. Review the component ratings and current source records before deciding.
Families often praise the facility for its compassionate nursing staff and the genuine, friendly nature of long-term employees. However, there are extremely serious allegations regarding patient safety, including reports of physical injury, medication errors, and frequent falls. Additionally, some reviewers have reported significant issues with the theft of personal belongings and poor communication from the admissions department.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The office staff has been so good to keep us informed about Dad’s progress as well as insurance updates. The nursing staff and all workers who help patients are very open, genuine”
“St. James house took amazing care of my grandfather in his final days in hospice. Everyone was so genuine and friendly and seemed like they were really happy to be there taking care of the residents and patients.”
“2 weeks into her residence there, her teeth were stolen. When they were finally replaced with new teeth, those were almost immediately stolen. Clothing, underwear, quilts, eyeglasses, even her bras and panties... all stolen.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports triggering inspections, resulting in deficiencies for resident communication failures, respiratory care issues, food safety problems, and medical records management. The facility has recurring issues with fire safety equipment and smoke barriers across multiple surveys, though all violations have been corrected by the provider with documented dates.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal Penalties
Fine
Jan 10, 2025
$14,901
West Wharton County Hospital District
for profit
BAYTOWN TRANSITIONAL CARE CENTER
KARA GARMAN
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
40 reviews from families & visitors
Official Website
Visit stjameshouse.org
Medicare data downloads
Original nursing home datasets
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