The Waterford at Baytown
Families consistently rate this highly — reviewers highlight warm and friendly staff. Schedule a visit to confirm the fit.
based on 115 Google reviews
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What this means for your family
The Waterford at Baytown offers a lovely, social environment with excellent dining and activity programs that many families find comforting. However, you must be vigilant regarding medication oversight and staffing levels in the memory care unit. We recommend asking for specific details on how medication errors are prevented and requesting a clear, written breakdown of move-out procedures to avoid billing surprises.
Google Reviews
Google Reviews
115 reviews on Google“The Waterford at Baytown is widely praised by families for its warm, welcoming atmosphere and a staff that treats residents like family. While many reviewers highlight excellent activities and a clean environment, there are serious concerns regarding high staff turnover, inconsistent medication management, and billing disputes.”
Quality Themes
Tap a score for detailsStrengths
- Warm and friendly staff
- Engaging activities and social programs
- Clean and well-maintained facilities
- Compassionate care for new residents
Concerns
- High staff turnover and understaffing in memory care (mentioned by 2 reviewers)
- Inconsistent medication administration (mentioned by 2 reviewers)
- Billing and paperwork transparency issues (mentioned by 2 reviewers)
- Maintenance of personal belongings and cleanliness of bedding (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 146 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about how warm and friendly the staff is here; how do you introduce new residents to the team to help them feel at home?
- 2Could you walk us through the specific protocols your team uses to ensure medication is administered accurately and on schedule every day?
- 3What kind of social programs or engaging daily activities do you have planned to help residents stay connected with one another?
- 4How does the facility manage staffing levels during the night or on weekends to ensure the memory care residents always have consistent support?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
- 6How does the care team work with families to ensure there is clear and transparent communication regarding monthly billing and care paperwork?
Personalized based on this facility's data
Key Review Excerpts
“Every single time I enter The Waterford to see my parents I am greeted by warm smiles and Hello’s. There has never been a single time that I have requested something that they have not delivered.”
“The staff is compassionate, attentive, and truly treats residents like family. The facility is always clean, welcoming, and feels like home.”
“I am a physical therapist that comes to work with patients here 1-2 times a week and every time the staff is nice, friendly, and takes good care of the residents.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in January 2022 identified issues regarding medication administration and food safety protocols. Previous inspections in 2021 noted deficiencies related to fire safety documentation and kitchen equipment maintenance, all of which were marked as corrected.
Jan 31, 2022Routine
Health Code (3 violations)
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
The facility failed to store, serve, or reheat foods at the appropriate temperatures.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Feb 9, 2021Routine
Life Safety Code (3 violations)
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Csl Baytown, LLC
for profit
DANELLE KITE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
115 reviews from families & visitors
Official Website
Visit sonidaseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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