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Public Google reviewers rate this highly and often mention warm and friendly staff. Schedule a visit to confirm the fit.
based on 116 Google reviews
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Public Google reviewers rate The Waterford at Baytown highly. Reviewers highlight: warm and friendly staff, engaging activities and social programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Waterford at Baytown is widely praised by families for its warm, welcoming atmosphere and a staff that treats residents like family. While many reviewers highlight excellent activities and a clean environment, there are serious concerns regarding high staff turnover, inconsistent medication management, and billing disputes.
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Key Review Excerpts
“Every single time I enter The Waterford to see my parents I am greeted by warm smiles and Hello’s. There has never been a single time that I have requested something that they have not delivered.”
“The staff is compassionate, attentive, and truly treats residents like family. The facility is always clean, welcoming, and feels like home.”
“I am a physical therapist that comes to work with patients here 1-2 times a week and every time the staff is nice, friendly, and takes good care of the residents.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in January 2022 identified issues regarding medication administration and food safety protocols. Previous inspections in 2021 noted deficiencies related to fire safety documentation and kitchen equipment maintenance, all of which were marked as corrected.
Health Code (3 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to store, serve, or reheat foods at the appropriate temperatures.
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
Life Safety Code (3 violations)
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Csl Baytown, LLC
for profit
DANELLE KITE
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Google Reviews
116 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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