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Public Google reviewers rate this highly and often mention warm and compassionate staff. Schedule a visit to confirm the fit.
based on 118 Google reviews
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Public Google reviewers rate The Waterford at Baytown highly. Reviewers highlight: warm and compassionate staff, clean and well-maintained facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Waterford at Baytown is widely praised by families for its warm, welcoming atmosphere and a staff that treats residents like family. While many reviewers highlight excellent activities and a clean, beautiful environment, there are serious concerns regarding high staff turnover, inconsistent medication management, and billing disputes during move-outs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 125 analyzed
The owner uses a mix of personalized, warm responses for positive reviews and a consistent, professional template for negative reviews that invites direct contact via phone. While many 5-star responses are highly personalized and enthusiastic, several others rely on repetitive, generic templates.
Personalized based on this facility's data
Key Review Excerpts
“I can’t say enough good things about this community. The staff is compassionate, attentive, and truly treats residents like family.”
“I am a physical therapist that comes to work with patients here 1-2 times a week and every time the staff is nice, friendly, and takes good care of the residents.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in March 2024 identified issues regarding tuberculosis screening policies and employee health protocols. Previous inspections from 2021 noted some concerns regarding fire safety equipment and building standards, all of which were marked as corrected.
Health Code (2 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to implement, enforce or have written policies for the control of communicable diseases including tuberculosis (TB) screening and provision of a safe and sanitary environment for employees and residents.
Life Safety Code (3 violations)
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure that locking devices on control doors released when the fire alarm or sprinkler system were activated.
Csl Baytown, LLC
for profit
CSL BAYTOWN, LLC
SAMANTHA CLARK
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Google Reviews
118 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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