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Nursing HomeMedicaid Top Rated

St James House of Baytown

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

5800 W Baker Rd, Baytown, TX 77520105 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 40 Google reviews

5
4
3
2
1

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What this means for your family

While many families find the nursing staff to be incredibly warm and attentive, there are alarming, recurring reports of theft, medication errors, and physical safety risks. If you choose this facility, you must implement a strict system for monitoring your loved one's personal belongings and closely supervise their medication and physical safety during visits.

Google Reviews

Google Reviews

40 reviews on Google
Families often praise the facility for its compassionate nursing staff and the genuine, friendly nature of long-term employees. However, there are extremely serious allegations regarding patient safety, including reports of physical injury, medication errors, and frequent falls. Additionally, some reviewers have reported significant issues with the theft of personal belongings and poor communication from the admissions department.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean7.0ActivitiesN/AMeds1.0MemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Long-term, stable employee base
  • Effective communication from office staff regarding progress
  • Welcoming environment for rehabilitation patients

Concerns

  • Serious patient safety incidents including physical injury and medication errors (mentioned by 2 reviewers)
  • Theft of resident personal property (clothing, dentures, etc.) (mentioned by 2 reviewers)
  • Inadequate fall prevention protocols (mentioned by 2 reviewers)
  • Poor responsiveness from the admissions department

Rating Trends

Tap a year to see what changed

234'16(4)'18(4)'20(1)'22(1)'24(6)'26(4)

Distribution · 42 analyzed

5
27
4
2
3
4
2
2
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and to prevent any errors?
  • 3Since we want to ensure a safe environment, could you walk us through your current fall prevention strategies and how you monitor resident movement?
  • 4How does the facility handle the security of residents' personal belongings, like clothing or dentures, to ensure nothing goes missing?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The office staff has been so good to keep us informed about Dad’s progress as well as insurance updates. The nursing staff and all workers who help patients are very open, genuine

Rehab patient's family · 2025★★★★★

St. James house took amazing care of my grandfather in his final days in hospice. Everyone was so genuine and friendly and seemed like they were really happy to be there taking care of the residents and patients.

Hospice patient's family · 2024★★★★★

2 weeks into her residence there, her teeth were stolen. When they were finally replaced with new teeth, those were almost immediately stolen. Clothing, underwear, quilts, eyeglasses, even her bras and panties... all stolen.

Long-term resident's family · 2024★★★☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
46%
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Harris
0.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.2%
Worse than Avg
Here
25.2%
US
19.5%
TX
18.4%
Harris
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
14.4%
TX
16.1%
Harris
12.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.0%
Mixed vs Avgs
Here
9.0%
US
15.4%
TX
9.4%
Harris
8.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
TX
96.9%
Harris
95.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.4%
Worse than Avg
Here
18.4%
US
15.3%
TX
14.9%
Harris
12.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
81.8%
TX
89.2%
Harris
86.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
79.7%
TX
88.0%
Harris
86.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
TX
1.5%
Harris
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (9.1)
7 complaint-triggered
$14,901 in fines

Families have filed multiple complaint reports triggering inspections, resulting in deficiencies for resident communication failures, respiratory care issues, food safety problems, and medical records management. The facility has recurring issues with fire safety equipment and smoke barriers across multiple surveys, though all violations have been corrected by the provider with documented dates.

Mar 26, 2026Complaint
3
0603Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 20, 2025Routine
4
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jan 10, 2025Complaint
1
0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Oct 9, 2024Complaint
1
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 27, 2024Routine
5
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 12, 2023Routine
2
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Federal Penalties

Fine

Jan 10, 2025

$14,901

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

BAYTOWN TRANSITIONAL CARE CENTER

Administrator

KARA GARMAN

Ownership & Management

Key personnel

Broussard, KendallOfficer / DirectorCisneros, AlfredOfficer / DirectorCobb, TravisOfficer / DirectorCooper, StephenOfficer / DirectorKerzee, RichardOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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