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Nursing HomeMedicaid

St. George Rehabilitation

Strong Medicare quality ratings; families often praise attentive and caring staff. Still worth an in-person visit.

1032 East 100 South, St. George, UT 8477099 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 9 Google reviews

5
4
3
2
1
St. George Rehabilitation Nursing Home in St. George, UT — Street View
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What this means for your family

While recent management changes have been praised by some, the facility has received alarming reports regarding basic sanitation and cleanliness in early 2026. When touring, we strongly recommend visiting unannounced and specifically inspecting the cleanliness of resident rooms and common areas to ensure they meet your standards.

Google Reviews

Google Reviews

9 reviews on Google
St. George Rehabilitation has experienced a recent shift in management that has polarized feedback, with some visitors praising a positive turnaround while others report severe concerns regarding hygiene. While some families highlight a loving and caring environment, recent reports describe significant cleanliness issues, including persistent odors and neglected rooms.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean3.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Attentive and caring staff
  • Positive impact of new management
  • Clean and modern facility amenities

Concerns

  • Poor sanitation and cleanliness, specifically odors and trash (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52024(2)5.02025(4)3.02026(4)

Distribution · 10 analyzed

5
7
4
1
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has undergone some recent management changes; how have these updates influenced the daily operations and care standards for residents?
  • 2Maintaining a fresh and comfortable environment is important to our family; could you walk us through your current housekeeping schedule and how you manage sanitation throughout the day?
  • 3With the facility currently holding a 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention during peak hours?
  • 4Could you share how the team handles medical emergencies or urgent health changes, particularly during evening or weekend shifts?
  • 5What kind of daily activities or social programs are available to keep residents engaged and connected with the rest of the community?
  • 6Given the recent focus on facility improvements, what specific steps are being taken to address the feedback regarding general cleanliness and waste management?

Personalized based on this facility's data


Key Review Excerpts

I know they got completely new management and wow. What an improvement. Very pleased.

Visitor · 2025★★★★★

Visited twice. The whole place smelled of urine i couldnt stay. The previous time, i saw one room just full of trash .the person wasnt in there but it was scary that it was that neglected.

Visitor · 2026☆☆☆☆

I love it... The love n care they have ❤️

Family member · 2024★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
14.4%
UT
12.1%
Washington
12.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
UT
16.8%
Washington
13.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
12.1%
UT
16.5%
Washington
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.4%
UT
14.6%
Washington
13.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
19.4%
UT
21.8%
Washington
19.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.5%
Mixed vs Avgs
Here
23.5%
US
19.5%
UT
24.7%
Washington
18.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
81.8%
UT
93.8%
Washington
83.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.1%
Better than Avg
Here
94.1%
US
79.7%
UT
91.0%
Washington
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
UT
0.8%
Washington
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (9.1)
3 complaint-triggered

Families have filed complaints about abuse and neglect protection that led to inspections in both 2023 and 2024, indicating ongoing concerns in this critical area. The facility shows recurring issues with nutrition and dietary services, medication management, and care planning across multiple surveys. While all deficiencies report correction dates, the pattern of repeated problems in key care areas, especially the complaint-driven findings about resident protection, warrants careful consideration during any visit.

Jun 7, 2024Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jun 7, 2024Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 12, 2023Routine
6
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0914Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

May 20, 2021Routine
10
0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0807Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St. George Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 157 of 328

Ownership & Management

Key personnel

Cosgrave, CoryManaging Control - Governing BodyHoopes, TravisManaging Control - Governing BodyBurnam, SoonOfficer / DirectorKeetch, ChadOfficer / DirectorMoss, TylerOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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