St. George Rehabilitation
Strong Medicare quality ratings; families often praise attentive and caring staff. Still worth an in-person visit.
based on 9 Google reviews

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What this means for your family
While recent management changes have been praised by some, the facility has received alarming reports regarding basic sanitation and cleanliness in early 2026. When touring, we strongly recommend visiting unannounced and specifically inspecting the cleanliness of resident rooms and common areas to ensure they meet your standards.
Google Reviews
Google Reviews
9 reviews on Google“St. George Rehabilitation has experienced a recent shift in management that has polarized feedback, with some visitors praising a positive turnaround while others report severe concerns regarding hygiene. While some families highlight a loving and caring environment, recent reports describe significant cleanliness issues, including persistent odors and neglected rooms.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Positive impact of new management
- Clean and modern facility amenities
Concerns
- Poor sanitation and cleanliness, specifically odors and trash (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has undergone some recent management changes; how have these updates influenced the daily operations and care standards for residents?
- 2Maintaining a fresh and comfortable environment is important to our family; could you walk us through your current housekeeping schedule and how you manage sanitation throughout the day?
- 3With the facility currently holding a 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention during peak hours?
- 4Could you share how the team handles medical emergencies or urgent health changes, particularly during evening or weekend shifts?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with the rest of the community?
- 6Given the recent focus on facility improvements, what specific steps are being taken to address the feedback regarding general cleanliness and waste management?
Personalized based on this facility's data
Key Review Excerpts
“I know they got completely new management and wow. What an improvement. Very pleased.”
“Visited twice. The whole place smelled of urine i couldnt stay. The previous time, i saw one room just full of trash .the person wasnt in there but it was scary that it was that neglected.”
“I love it... The love n care they have ❤️”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about abuse and neglect protection that led to inspections in both 2023 and 2024, indicating ongoing concerns in this critical area. The facility shows recurring issues with nutrition and dietary services, medication management, and care planning across multiple surveys. While all deficiencies report correction dates, the pattern of repeated problems in key care areas, especially the complaint-driven findings about resident protection, warrants careful consideration during any visit.
Jun 7, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 7, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 12, 2023Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
May 20, 2021Routine10
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
St. George Rehabilitation
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 157 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit stgbellaterra.com
Medicare data downloads
Original nursing home datasets
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