Advanced Health Care of St. George
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 148 Google reviews
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What this means for your family
This facility is highly regarded for its physical and occupational therapy teams, which have helped many patients achieve significant recovery. However, families should be aware of recurring reports regarding communication gaps and inconsistent nursing responsiveness. We strongly recommend scheduling a tour and specifically asking how the facility manages weekend staffing and ensures clear communication between nursing shifts and family members.
Google Reviews
Google Reviews
148 reviews on Google“Advanced Health Care of St. George is widely praised for its high-quality rehabilitation services, with many patients reporting significant recovery progress thanks to a skilled and dedicated therapy team. While the facility is frequently described as resort-like and clean, some families have raised serious concerns regarding communication, inconsistent nursing care, and occasional understaffing, particularly on weekends.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Clean, modern, and hotel-like facility environment
- Compassionate and attentive individual staff members
- Effective post-surgical rehabilitation outcomes
Concerns
- Poor communication between nursing shifts and with family members (mentioned by 4 reviewers)
- Understaffing or slow response times, especially on weekends (mentioned by 3 reviewers)
- Inconsistent hygiene and personal care (e.g., soiled clothes, UTI risks) (mentioned by 3 reviewers)
- Medication management errors or lack of oversight (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you ensure that progress made in rehab is consistently maintained by the nursing staff during daily care?
- 2I noticed that communication is a top priority for families; what specific protocols or check-in schedules do you have in place to keep family members updated on their loved one's status between nursing shifts?
- 3To ensure the highest standard of hygiene and personal care, what oversight measures are currently in place to monitor daily tasks like clothing changes and hydration?
- 4How does your team manage medication administration to ensure accuracy, and what is the process for notifying a family if there is a change or an error in a resident's medication regimen?
- 5Since staffing levels can fluctuate, what steps does the facility take to ensure that response times remain consistent and attentive, particularly during weekends?
- 6I see that you engage with some feedback online; how does the leadership team use family input to improve the quality of care and daily life for residents?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff have been very good, Kristine, and Jessica have helped me this time. Justin and Jen helped me two years ago.”
“Poor communication between day nurse and night nurse and doctors and nurse assistants. And poor communication with family. Did not respond quickly or well enough to my concerns when my mom stopped eating and drinking.”
“The facility is clean and welcoming, and the food looks and tastes good. Therapy is where it's really at. The therapists, Jessica and Sam work me hard and help me get back to where I want to be.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues in medication management and fire safety systems across multiple surveys, with the same fire wall construction problem appearing in 2021, 2023, and 2025. While all deficiencies have correction dates, the persistence of certain problems—particularly medication errors occurring in both 2023 and 2025—suggests ongoing challenges with maintaining consistent standards in these critical care areas.
May 15, 2025Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jun 29, 2023Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 29, 2021Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Advanced Health Care of St. George
for profit
Chain Affiliation
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 16 of 25 (Best)
Ownership & Management
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
148 reviews from families & visitors
Official Website
Visit ahcfacilities.com
Medicare data downloads
Original nursing home datasets
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