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Nursing HomeMedicaid Top Rated

St Francis Nursing Home

Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.

630 W Woodlawn Ave, Midtown · San Antonio, TX 78212116 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 25 Google reviews

5
4
3
2
1
St Francis Nursing Home Nursing Home in San Antonio, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a clean, spiritually uplifting environment with highly compassionate staff. However, because several reviewers mention a waiting list and potential issues with Medicaid acceptance, you should contact them immediately to check availability and insurance compatibility.

Google Reviews

Google Reviews

25 reviews on Google
St. Francis Nursing Home is highly regarded by families for its compassionate, religious-based care and exceptionally clean environment. Reviewers frequently praise the nursing staff and the Sisters for their kindness, though some note that the facility may have a waiting list or limited Medicaid acceptance.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemory9.0Comms10.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Exceptionally clean and odor-free facility
  • Engaging daily activities and religious services
  • High-quality, homemade-style dining

Concerns

  • Limited availability due to waiting lists
  • Limited acceptance of Medicaid

Rating Trends

Tap a year to see what changed

234'13(3)'15(2)'18(4)'20(1)'23(3)'25(1)'26(2)

Distribution · 29 analyzed

5
24
4
1
3
0
2
0
1
4

How They Respond to Reviews

16%response rate
Good

The owner provides personalized responses that acknowledge the reviewer by name and mirror the sentiment or specific holiday wishes found in the reviews.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility is; what specific cleaning protocols do you have in place to keep the environment so fresh?
  • 2We noticed the staff is highly regarded for being compassionate; how do you support your nursing team to maintain that level of professional care?
  • 3The dining options sound lovely and homemade; could you tell us more about how much input residents have in the daily menus?
  • 4Since we are looking at long-term options, could you explain your current availability and how the waiting list process works?
  • 5We are interested in the social side of things; what kind of daily activities or religious services are available to help residents stay engaged?
  • 6With the recent health inspection findings, what specific steps is the facility taking to address those identified areas for improvement?

Personalized based on this facility's data


Key Review Excerpts

During that time I observed nothing but competency, compassion, and kindness from all staff, especially the beautiful sisters. The facility is spotless and there is the opportunity for residents to engage in a variety of activities all day, everyday.

Friend of a resident · 2025★★★★★

STAFF is amazing, very caring and cooperative with my mom who has dementia. Even when patients are difficult, they are so professional and caring of their needs. The doctor is a gem. He is so good at communicating and follows up with all his patients and family.

Family of resident with dementia · 2020★★★★★

The care is excellent and the place is always spotless. The sisters who run it are always there and she loves the daily Mass. My mom has made some great friendships, she loves going to activities and she even says the food is, “just like homemade.”

Long-term resident's family · 2017★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.21hrs
29%
Registered nurses for medical care
Total Nursing
3.43hrs
84%
All nurses + aides combined
Staff Turnover
22%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
19.5%
TX
18.4%
Bexar
22.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.8%
Worse than Avg
Here
80.8%
US
93.4%
TX
96.9%
Bexar
94.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Bexar
2.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.4%
TX
9.4%
Bexar
10.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
19.4%
TX
14.2%
Bexar
16.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.3%
TX
14.9%
Bexar
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility31.0%
Worse than Avg
Here
31.0%
US
81.8%
TX
89.2%
Bexar
83.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (9.1)
16 complaint-triggered

Multiple families have filed complaints triggering 14 of 26 total deficiencies, indicating ongoing concerns about this facility. The most recurring issues involve fire safety systems, infection control, and food safety management. Recent complaints in 2024-2025 focused on inadequate treatment, accident prevention, and medication management, with some reaching higher severity levels. While the facility has provided correction dates for most deficiencies, the pattern of repeated complaints suggests families should carefully evaluate current conditions during visits.

Jan 23, 2026Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0814Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Apr 24, 2025Complaint
4
0684Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 18, 2024Complaint
8
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Oct 18, 2024Routine
4
0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Sep 8, 2023Routine
3
0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Aug 17, 2023Complaint
4
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Seraphic Sisters, INC

Organization Type

nonprofit

Administrator

HALINA A KOMPERDA

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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