Strong Medicare quality ratings; public reviewers often praise attentive and compassionate nursing staff. Still worth an in-person visit.
based on 165 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
San Pedro Manor has a strong overall Medicare rating. Public reviewers frequently mention: attentive and compassionate nursing staff and effective rehabilitation and physical therapy. Review the component ratings and current source records before deciding.
Families considering San Pedro Manor will find a facility that has undergone significant recent renovations and a notable shift toward improved care quality. While many reviewers praise the attentive nursing staff and successful rehabilitation outcomes, some families still report concerns regarding administrative professionalism and occasional lapses in responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 172 analyzed
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback. For negative reviews, they use a professional, empathetic tone and invite direct communication to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“My father left the way he came, ambulatory!”
“The nurses are great with my grandmother keeping her safe in a quiet peaceful place no beeping sounds no Interruptions with her sleep great service I love it thank you”
“The nurses here are so knowledgeable about Alzheimer’s that my nana took to the staff as family.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has substantial deficiency concerns with families repeatedly filing complaints that triggered 33 of 58 total deficiencies across recent inspections. The most recurring problems involve fire safety and emergency preparedness, medication management, and infection control. While the facility has correction dates for all violations, the pattern of repeated issues in critical safety areas and the high volume of family complaints suggest ongoing operational challenges that warrant careful consideration during any visit.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Jun 27, 2024
$14,063
Payment Denial
Jun 27, 2024
72-day denial
Fine
May 17, 2024
$10,222
Uvalde County Hospital Authority
for profit
WEST ASHBY HEALTHCARE, INC
PRINCESS HERNANDEZ
The Ensign Group
346 facilities nationwide
Chain avg rating: 2.9/5 · Rank 20 of 84
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
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Google Reviews
165 reviews from families & visitors
Official Website
Visit sanpedromanor.com
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Original nursing home datasets
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