Spring Mill Senior Living

The facility failed to report an incident involving staff misconduct and neglect to the Department's regional office or complaint hotline within 24 hours.

The facility failed to immediately report an allegation of resident abuse involving staff shouting and neglect of incontinence care to the local area agency on aging.

Allegations of resident abuse, including physical hitting and inappropriate handling of incontinence briefs, were not reported to the local area agency on aging in a timely manner.

Incidents involving resident abuse were not reported to the Department's regional office or complaint hotline within the required 24-hour timeframe.

The home's current violation report was not posted as required.

A resident was left waiting for medication and vitals checks while staff engaged in personal conversation during shift change.

A resident experienced significant delays in call bell response times, including one instance of waiting over an hour, leading to an episode of incontinence.

The nursing office was observed unlocked and unsecured, potentially compromising the confidentiality of resident records stored within.

Two incidents of alleged staff-to-resident abuse were not reported to the Department's regional office within 24 hours.

A staff person was observed removing a resident's walker and physically poking a resident on their arms, neck, and head.

The home failed to immediately report two incidents of alleged abuse by staff to the Office of Aging.

A resident participated in the development of their support plan but failed to sign the document.

A staff member's criminal history background check was not completed until after they were hired.

There was no documentation that two residents and their designated persons had not objected to admission to the secured dementia care unit.

A staff person did not receive required annual training in fire safety and emergency preparedness.

A direct care staff person did not receive required training on meeting resident needs based on preadmission and assessment tools.

A direct care staff person received only 17 hours of annual training for the 2023 training year.

Staff administered medication to a resident in the dining room while other residents were present, violating privacy rights.

The narcotics logbook was found unlocked, unattended, and accessible on the medication cart.