Echo Lake

A resident eloped from the secure unit after entering door codes, resulting in the resident being found by police at a nearby store.

Resident records and support plans were found unlocked, unattended, and accessible in staff offices and common areas.

A direct care staff person received only 10 hours of the required 16 hours of annual training.

The main kitchen deep freezer bottom was stained with ice cream and food debris.

A staff person lacked required annual training in fire safety, emergency preparedness, resident rights, protective services, and falls prevention.

A direct care staff person did not receive training in infection control, hygiene, or assisted living service needs.

A resident did not receive required assistance with toileting as indicated in their assessment and support plan.

A staff member was observed being rough with a resident, failing to provide necessary transfer assistance, and physically maneuvering the resident by the neck.

Room 313 had a strong odor of urine and the bathroom floor was sticky with a yellow substance near the toilet.

Tubs of various ice cream flavors and orange sherbet were found uncovered in the kitchen freezer.

The quality management plan did not include the review of resident council meetings and licensing violations.

The staff training plan for 2024 did not include training on the care of residents with foley care needs.

The facility lacked documentation of an annual fire drill and fire safety inspection conducted by an expert.

An allegation of resident abuse involving a resident being hit with a cane was not reported to the local Area Agency on Aging.

Medication belonging to a resident was left unlocked, unattended, and accessible on top of a medication cart.

The facility failed to update a resident's Assisted Service Plan (ASP) or develop a new plan following multiple physical assaults by the resident.

Prescribed earwax removal drops were not administered to a resident according to the prescriber's directions.

Discontinued earwax removal drops for a resident were found in the medication cart.

An OTC/CAM medication bottle belonging to a resident was not labeled with the resident's name.