Southeastern Pennsylvania Veteran's Center
Strong Medicare quality ratings; families often praise caring and friendly staff. Still worth an in-person visit.
based on 26 Google reviews
Watch Southeastern Pennsylvania Veteran's Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is widely regarded as a caring and supportive home for veterans, with many community members praising the staff's dedication. However, families should be aware of recent reports regarding unprofessional phone communication; if you have trouble reaching them, consider visiting in person to get a better sense of the daily environment.
Google Reviews
Google Reviews
26 reviews on Google“The Southeastern Pennsylvania Veteran's Center is generally viewed as a positive, caring environment for veterans, with several reviewers highlighting the friendly staff and the quality of life for residents. While many reviews are brief or lack text, the facility is frequently described as a welcoming home for disabled veterans with active community engagement.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly staff
- Positive environment for veterans
- Active community engagement and volunteer support
- Well-maintained facility
Concerns
- Unprofessional or rude phone communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on veteran services, what specific daily activities or community engagement programs are most popular among the residents right now?
- 2With the facility maintaining a 5-star staffing rating, how does your team ensure that this high level of personnel translates into consistent, personalized attention for each veteran?
- 3I understand that health inspection scores can fluctuate; could you walk me through the steps you are currently taking to address the recent CMS health inspection findings and improve those specific areas?
- 4We value clear communication, so could you explain the best way for family members to stay in touch with the nursing staff to ensure we are always on the same page regarding our loved one's care?
- 5What are the facility's protocols for handling medical emergencies, and how quickly are family members notified if a change in a resident's health status occurs?
- 6The facility is well-regarded for its positive environment; how do you foster that culture of care and professionalism among all staff members during daily interactions?
Personalized based on this facility's data
Key Review Excerpts
“Home for disabled Veterans. A nice place with caring staff and happy residents.”
“This is a top notch facility with a new wing which looks to be bigger than the original building. Friendly Staff and the Vets are always happy to see visitors.”
“An awesome place for any Veteran who needs a home and good care😊👍🏾”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports triggering four inspections, with concerns including medication errors and abuse protection that have recurred across multiple surveys. The facility shows persistent issues with fire safety systems, care quality, and medication management, though all deficiencies have correction dates indicating the facility is working to address problems.
Oct 7, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 1, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 9, 2025Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 14, 2024Routine9
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Mar 16, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 24, 2023Routine13
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Federal Penalties
Fine
May 9, 2025
$15,733
Ownership & Operations
Who Operates This Facility
Southeastern Pennsylvania Veteran's Center
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit dmva.pa.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Parkhouse Rehabilitation and Nursing Center
3.4 miNursing Home · Royersford, PA
Sanatoga Court
3.4 miAssisted Living · Pottstown, PA
Manatawny Center for Rehabilitation and Nursing
4.0 miNursing Home · Pottstown, PA
The Residences at Manatawny Village
4.0 miAssisted Living · Pottstown, PA
Spring Mill Senior Living
4.6 miAssisted Living · Phoenixville, PA
Columbia Cottage-Collegeville, LLC
5.3 miAssisted Living · Collegeville, PA