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Nursing HomeMedicaid

Spiritrust Lutheran the Village at Sprenkle Drive

Strong Medicare quality ratings; families often praise warm, friendly nursing staff. Still worth an in-person visit.

1801 Folkemer Circle, York, PA 17404104 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 18 Google reviews

5
4
3
2
1
Spiritrust Lutheran the Village at Sprenkle Drive Nursing Home in York, PA — Street View
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What this means for your family

While some families report a positive, community-focused experience, the recent trend of complaints regarding staffing, hygiene, and management responsiveness is concerning. If you consider this facility, conduct a tour during a weekend or evening shift to observe staffing levels and ask management specifically how they address resident complaints and food quality issues.

Google Reviews

Google Reviews

18 reviews on Google
Sprenkle Drive presents a polarized experience, with some residents praising the community atmosphere and staff, while others report significant failures in management, hygiene, and food quality. Recent negative feedback highlights concerns regarding understaffing, cold meals, and poor responsiveness from leadership to resident needs.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean4.0Activities8.0Meds2.0Memory2.0Comms3.0Value2.0

Strengths

  • Warm, friendly nursing staff
  • Strong sense of community
  • Secure environment
  • Professional care planning

Concerns

  • Consistently cold or poor quality food (mentioned by 3 reviewers)
  • Understaffing leading to slow response times (mentioned by 2 reviewers)
  • Management unresponsive to resident or family complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'22(2)'24(2)'26(2)

Distribution · 18 analyzed

5
5
4
3
3
1
2
0
1
9

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call buttons?
  • 2I understand that dining is a key part of daily life; what steps is the culinary team taking to improve the quality and temperature of the meals served to residents?
  • 3How does the management team facilitate open communication with families, and what is the best way for us to share feedback or concerns once our loved one moves in?
  • 4Given the importance of medication management, could you walk us through the oversight process to ensure accuracy and consistency for residents?
  • 5What variety of social activities and community events are scheduled to keep residents engaged and connected with their neighbors throughout the week?
  • 6How does the facility handle urgent medical needs or changes in condition, and how quickly are family members typically notified in those situations?

Personalized based on this facility's data


Key Review Excerpts

The staff, almost without exception, are kind, friendly and helpful. They have a good care plan for my wife and keep me informed about her progress.

Long-term resident's family · 2025★★★★★

The assisted living area of this facility is deplorable and that's generous. Meals were served cold, problems never addressed, and a loved one with mild dementia was reprimanded for not wearing an alert.

Family member · 2024☆☆☆☆

Not enough staff, you literally have to trapse through the entire building to find someone to help you. I was informed housekeeping is 2nd shift so residents bathroom trashcan, including those who are suffer incontinence, the trash waits til the afternoon.

Family member · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
PA
87.1%
York
91.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
12.1%
PA
8.3%
York
7.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.3%
Worse than Avg
Here
30.3%
US
19.4%
PA
26.0%
York
25.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.5%
PA
17.7%
York
18.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
14.4%
PA
17.5%
York
21.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.6%
Better than Avg
Here
12.6%
US
19.5%
PA
19.9%
York
19.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.0%
Better than Avg
Here
95.0%
US
81.8%
PA
69.2%
York
76.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.4%
Better than Avg
Here
80.4%
US
79.8%
PA
68.7%
York
74.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
PA
1.4%
York
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
2penalties
Well below state avg (10.1)
2 complaint-triggered
$24,670 in fines

Families have filed complaints triggering inspections that found deficiencies in resident protection from abuse and safety supervision, though these were reportedly corrected. The facility shows recurring issues with care planning, safety protocols, and building/fire safety systems across multiple surveys. While all deficiencies indicate correction dates, the pattern of repeated violations in care planning and safety areas suggests ongoing operational challenges that families should discuss during visits.

Nov 18, 2025Routine
1
0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Nov 6, 2024Routine
15
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Oct 23, 2024Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 4, 2024Routine
9
0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jan 19, 2023Routine
7
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0353Minimal · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Minimal · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Federal Penalties

Fine

Oct 23, 2024

$12,335

Fine

Oct 23, 2024

$12,335

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spiritrust Lutheran the Village at Sprenkle Drive

Organization Type

nonprofit

Ownership & Management

Key personnel

Combs, StanleyOfficer / DirectorStout, KevinOfficer / DirectorYoung, LawrenceOfficer / DirectorBowen, RobertOfficer / DirectorDunlop, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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