Southwest Montana Veterans Home
Strong Medicare quality ratings; families often praise professional and compassionate nursing staff. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate end-of-life care and professional staff. Families should feel confident in the facility's cleanliness and the quality of its therapy services, as these are consistent themes in recent feedback.
Google Reviews
Google Reviews
11 reviews on Google“The Southwest Montana Veterans Home is consistently praised for its professional, compassionate staff and modern, clean facility. Families of former residents highlight the supportive environment provided during end-of-life care, while others note the high quality of physical therapy services.”
Quality Themes
Tap a score for detailsStrengths
- Professional and compassionate nursing staff
- Modern, clean, and well-maintained facility
- Supportive end-of-life care
- High-quality physical therapy services
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's recent focus on maintaining a modern and clean environment, what specific daily activities or social programs are currently prioritized to keep residents engaged?
- 2With the high staffing rating you maintain, how does your nursing team coordinate with the physical therapy department to ensure consistent care for residents recovering from injuries?
- 3I noticed the facility has had some recent state-level citations; could you walk me through the steps your leadership team has taken to address those specific areas and improve your processes?
- 4Since you have a strong reputation for compassionate end-of-life care, what kind of support systems do you have in place for both the residents and their families during those transitions?
- 5How does your medical team manage urgent health changes or emergencies, and at what point would you typically involve a family member in those clinical decisions?
- 6With a capacity of 60 residents, how do you foster a close-knit community feel while ensuring that every resident receives the individualized attention they need?
Personalized based on this facility's data
Key Review Excerpts
“My father was in this home for 14 months. The staff were very friendly and supportive all the way to the end. I was very impressed with the facility and quality of care.”
“My husband was a resident at the SWMVH for almost two months. I felt he received excellent care during his time there. The entire staff were professional, caring, understanding and compassionate.”
“I was scheduled for outpatient PT at SWMTVH. What a great experience! The physical therapy team is fantastic!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
5
measures
4
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Southwest Montana Veterans Home shows recurring deficiencies across three surveys, with one complaint filed by a family regarding accident prevention. The facility consistently struggles with fire safety systems (sprinkler maintenance, smoke doors), care planning, and building safety requirements. While all violations have correction dates, the pattern of repeated fire safety and care planning issues across multiple years suggests ongoing operational challenges that families should discuss during visits.
Jun 19, 2025Routine17
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Conform to length requirements for dead end corridors.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 6, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jun 6, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 11, 2023Routine8
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Ownership & Operations
Who Operates This Facility
Southwest Montana Veterans Home
for profit
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 36 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit swmvh.com
Medicare data downloads
Original nursing home datasets
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