Public Google reviewers rate this highly and often mention exceptional rehabilitation and physical therapy teams. Schedule a visit to confirm the fit.
based on 225 Google reviews

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Public Google reviewers rate Southland Living highly. Reviewers highlight: exceptional rehabilitation and physical therapy teams, compassionate and attentive nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Southland Living is highly regarded for its exceptional rehabilitation services and a compassionate, professional nursing staff that many families describe as feeling like family. While the facility is frequently praised for being clean and modern, some families have reported serious concerns regarding nighttime staffing levels, patient hygiene, and instances of medical neglect.
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Key Review Excerpts
“The staff was excellent and the care and attention my father received while there was amazing! Thank you to all of their staff members who really showed their support and were very empathetic towards my father’s individual needs and were also very responsive!”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The facility underwent a required annual inspection conducted by the LPA. The inspection found one deficiency related to the labeling and storage of centrally stored medications. This deficiency is classified as Type A, indicating an immediate risk that requires prompt correction.
COMPLAINT INVESTIGATION REPORT
The unannounced Case Management visit focused on the facility's compliance with adding Dementia Care. Multiple deficiencies were cited, primarily related to training, emergency planning, and physical security measures around the property. All identified issues are classified as Type B, indicating potential risks that require correction but do not present an immediate, direct threat to life or safety.
This report details a complaint investigation regarding allegations of staff impairment and medication safeguarding failures. The investigation found insufficient evidence to support the allegations, resulting in the determination that the complaints are unsubstantiated.
This report details a Complaint Investigation conducted regarding allegations of staff impairment and medication safeguarding issues. The investigation found insufficient evidence to support the allegations, resulting in the determination that all cited allegations are unsubstantiated.
This report details a complaint investigation conducted regarding several allegations, including incontinence care, call button response, medication administration, consultation with responsible parties, and rough handling. All allegations were reviewed, and the findings concluded that the evidence was insufficient to substantiate any of the complaints.
The facility underwent an unannounced Required 1-year visit, reviewing 12 key care compliance domains. The inspection noted that the facility was in good repair, and all reviewed areas, including infection control, physical plant safety, and operational requirements, were compliant with regulations. No deficiencies were observed during the evaluation.
Southland Management LLC
TRAN, VICTORIA
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