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Strong Medicare quality ratings; public reviewers often praise knowledgeable and encouraging therapy department. Still worth an in-person visit.
based on 40 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Southland Health Care Center has a strong overall Medicare rating. Public reviewers frequently mention: knowledgeable and encouraging therapy department and welcoming front-office and administrative staff. Review the component ratings and current source records before deciding.
Southland Health Care Center receives highly polarized feedback, with some families praising the therapy department and front-office staff, while others report severe neglect and hygiene issues. Multiple reviewers have raised alarming concerns regarding pest infestations, slow response times to call lights, and potential medication errors. Families considering this facility should be aware of these significant inconsistencies in the quality of care provided.
Quality Themes
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Concerns
Rating Trends
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Distribution · 46 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The therapists were knowledgeable and encouraging, helping her regain her strength and confidence.”
“Negligent staff not helping loved one to bathroom resulted in a fall that broke her hip.”
“I rang the help button and went down the hall to wait and see how long it would take for someone to come. After standing there for over 10 minutes just observing, the nurse turned off the light and kept on working.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a relatively clean inspection record with 4 deficiencies across 3 surveys, all of which have been corrected. One family filed a complaint in 2023 regarding a significant medication error. The main recurring issue involves medication management, with two pharmacy-related deficiencies found in different years. Additional isolated problems included resident notification requirements and hospice service coordination, but these issues appear corrected rather than ongoing patterns.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Southland Health Care Center
for profit
Owners
Southland Operator Holdco, LLC
Owner · Organization
Dasay 2019 Trust
Owner (parent company) · Organization
Gamta 2020 Trust
Owner (parent company) · Organization
Tropper, Yaakov
Owner (parent company)
Weiss, Hillel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
40 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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