Nursing HomeMedicaid

Southland Health Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

711 South Dargan Street, Florence, SC 29506|88 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 39 Google reviews

(843) 669-4403 Directions Website

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What this means for your family

While the therapy department is highly regarded, the facility has significant, recurring reports of neglect, pest issues, and slow response times. We strongly recommend conducting an unannounced visit during off-peak hours to observe staff responsiveness and facility cleanliness before making a decision.

Google Reviews

39 reviews on Google

“Southland Health Care Center receives highly polarized feedback, with some families praising the therapy department and front-office staff, while others report severe neglect and hygiene issues. Multiple reviewers have raised alarming concerns regarding pest infestations, slow response times to call lights, and potential medication errors. Families considering this facility should be aware of these significant inconsistencies in the quality of care provided.”

Quality Themes

Tap a score for details

Strengths

Knowledgeable and encouraging therapy department
Welcoming front-office and administrative staff
Some individual nurses noted as attentive

Concerns

Pest infestation (roaches) (mentioned by 2 reviewers)
Neglect and slow response to call lights (mentioned by 3 reviewers)
Poor hygiene and cleanliness standards (mentioned by 2 reviewers)
Understaffing leading to inadequate care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 45 analyzed

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed the therapy department is highly regarded here; how do you integrate those therapy goals into the daily routine for residents?
2Could you walk me through your current protocols for maintaining room hygiene and pest control, as cleanliness is a top priority for our family?
3What is your process for monitoring call light response times to ensure residents receive timely assistance throughout the day and night?
4Given the importance of medication management, what steps does your nursing team take to ensure accuracy and consistency for each resident?
5How does your staff handle medical emergencies or urgent health changes, especially during overnight shifts?
6I see that your administrative team is very active in engaging with families; how do you keep us updated on our loved one's care plan and daily activities?

Personalized based on this facility's data

Key Review Excerpts

“The therapists were knowledgeable and encouraging, helping her regain her strength and confidence.”

Short-term rehab family member · 2025★★★★★

“Negligent staff not helping loved one to bathroom resulted in a fall that broke her hip.”

Long-term resident's family · 2024★☆☆☆☆

“I rang the help button and went down the hall to wait and see how long it would take for someone to come. After standing there for over 10 minutes just observing, the nurse turned off the light and kept on working.”

Visitor/Family member · 2025★★☆☆☆

Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.56hrs

74%

Registered nurses for medical care

Total Nursing

4.04hrs

98%

All nurses + aides combined

Staff Turnover

47%

Lower is better (< 30% = good)

RN Turnover

47%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.7%

Better than Avg

Here

3.7%

15.5%

15.3%

Florence

18.9%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility28.3%

Worse than Avg

Here

28.3%

19.4%

16.9%

Florence

13.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

93.4%

91.2%

Florence

95.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.0%

Better than Avg

Here

8.0%

14.4%

12.2%

Florence

14.7%

😔

Residents with depression symptoms

↓ Lower is better

This Facility5.8%

Mixed vs Avgs

Here

5.8%

12.1%

3.0%

Florence

6.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility95.5%

Mixed vs Avgs

Here

95.5%

90.6%

Florence

95.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.3%

Better than Avg

Here

94.3%

81.8%

80.6%

Florence

85.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility78.9%

Mixed vs Avgs

Here

78.9%

79.8%

78.0%

Florence

77.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

1.6%

1.5%

Florence

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

Near state avg (3.7)

1 complaint-triggered

$9,318 in fines

This facility has a relatively clean inspection record with 4 deficiencies across 3 surveys, all of which have been corrected. One family filed a complaint in 2023 regarding a significant medication error. The main recurring issue involves medication management, with two pharmacy-related deficiencies found in different years. Additional isolated problems included resident notification requirements and hospice service coordination, but these issues appear corrected rather than ongoing patterns.

Jan 8, 2026Routine2 findings

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Jun 9, 2023Complaint1 finding

0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 8, 2022Routine1 finding

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Southland Health Care Center

Organization Type

for profit

Ownership & Management

Owners

Southland Operator Holdco, LLC

Owner · Organization

100%

Dasay 2019 Trust

Owner (parent company) · Organization

Gamta 2020 Trust

Owner (parent company) · Organization

Tropper, Yaakov

Owner (parent company)

Weiss, Hillel

Owner (parent company)

Key personnel

Commander, CharlesW-2 Managing EmployeeStern, SamuelOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(843) 669-4403

southlandhcc.com

711 South Dargan Street

Florence, SC 29506

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

39 reviews from families & visitors

Official Website

Visit southlandhcc.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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