Faith Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 3)
Bottom 25% in SC · Critically understaffed (RN) · Worst in FUNDAMENTAL HEALTHCARE chain · $12,740 in fines
What this means for your family
While some families report positive experiences with the activities program and individual staff members, the recurring reports of failure to notify families of medical emergencies and poor hygiene are critical red flags. We strongly advise you to conduct an unannounced visit and ask specifically about their protocols for family communication during medical changes before choosing this facility.
Google Reviews
Google Reviews
27 reviews on Google“Faith Healthcare Center receives highly polarized feedback, with some families praising the staff's kindness and activities, while others report severe neglect and poor communication. Multiple reviewers have raised alarming concerns regarding patient safety, including failures to notify families of medical emergencies and poor hygiene standards. Families considering this facility should be aware of the significant discrepancy between the positive testimonials and the critical reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities program
- Some individual staff members described as kind
- Helpful administrative guidance for new admissions
Concerns
- Failure to notify family of medical emergencies or changes in condition (mentioned by 4 reviewers)
- Poor hygiene, cleanliness, and strong odors (mentioned by 4 reviewers)
- Inattentive or unprofessional nursing staff (mentioned by 6 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that your activities program is highly regarded; could you walk me through a typical week of events and how you encourage residents to participate?
- 2Communication is very important to our family; what is your formal process for notifying family members immediately when there is a change in a resident's health or a medical emergency?
- 3We appreciate the administrative guidance you provide during the admissions process; how do you ensure that same level of support continues once a resident has moved in?
- 4Regarding the facility environment, what is your current daily schedule for housekeeping and deep cleaning to ensure the living spaces remain fresh and well-maintained?
- 5How does your nursing team coordinate with families to ensure that medication management and personal care needs are consistently met throughout the day and night?
- 6What security measures or protocols do you have in place to help residents keep track of their personal belongings and ensure their items are protected?
Personalized based on this facility's data
Key Review Excerpts
“My mom and I chose this facility because it was closer to us. I hated for her to go because I knew there reputation wasn’t the best. However, we entrusted them in caring for her. She was there for rehab, she passed on her 11th of 14th day of her stay. She was lethargic for several hours and none of the children or myself (emergency contact) was notified of any changes in condition until I got the “final” call.”
“My granny loves it there , the staff takes good care of her and they treat with dignity and respect everyone is kind especially the activities guy he’s her best friends she’s all he talks about !!!”
“I am currently in this facility for rehab and I have never been more horrified in my life there are very few people that even care about what's going on even though they know.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about safety hazards and medication management at Faith Healthcare Center, raising concerns about care oversight. The facility has struggled most with medication management, resident rights, and quality of care issues. While most deficiencies have been corrected with planned dates, the pattern of problems and complaint-triggered investigations suggests families should carefully evaluate current conditions during visits.
Mar 11, 2026Routine4
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Sep 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 6, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 5, 2023Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Sep 5, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Faith Healthcare Center
for profit
Chain Affiliation
Fundamental Healthcare
68 facilities nationwide
Chain avg rating: 2.4/5 · Rank 54 of 68 (Worst)
Ownership & Management
Owners
Palmetto Health Care LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit faithhealthcentersnf.com
Medicare data downloads
Original nursing home datasets
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