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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 46% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 5 findings, above the SC average of 3.7. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Faith Healthcare Center receives highly polarized feedback, with some families praising the staff's kindness and activities, while others report severe neglect and poor communication. Multiple reviewers have raised alarming concerns regarding patient safety, including failures to notify families of medical emergencies and poor hygiene standards. Families considering this facility should be aware of the significant discrepancy between the positive testimonials and the critical reports of substandard care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 32 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mom and I chose this facility because it was closer to us. I hated for her to go because I knew there reputation wasn’t the best. However, we entrusted them in caring for her. She was there for rehab, she passed on her 11th of 14th day of her stay. She was lethargic for several hours and none of the children or myself (emergency contact) was notified of any changes in condition until I got the “final” call.”
“My granny loves it there , the staff takes good care of her and they treat with dignity and respect everyone is kind especially the activities guy he’s her best friends she’s all he talks about !!!”
“I am currently in this facility for rehab and I have never been more horrified in my life there are very few people that even care about what's going on even though they know.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints about safety hazards and medication management at Faith Healthcare Center, raising concerns about care oversight. The facility has struggled most with medication management, resident rights, and quality of care issues. While most deficiencies have been corrected with planned dates, the pattern of problems and complaint-triggered investigations suggests families should carefully evaluate current conditions during visits.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Sep 5, 2025
$8,281
Faith Healthcare Center
for profit
Fundamental Healthcare
66 facilities nationwide
Chain avg rating: 2.4/5 · Rank 54 of 68 (Lowest rating)
Owners
Palmetto Health Care LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
28 reviews from families & visitors
Official Website
Visit faithhealthcentersnf.com
Medicare data downloads
Original nursing home datasets
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