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Limited public data on Southern Cross. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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Every family's needs are unique. We encourage you to visit Southern Cross in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families seeking rehabilitation services may find exceptional physical therapy and a compassionate staff, as evidenced by several highly positive reviews regarding recovery progress. However, there are serious allegations regarding emergency discharges, lack of communication with families, and inadequate personal hygiene care for long-term residents.
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Distribution · 18 analyzed
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Key Review Excerpts
“We are so impressed with the doctors staff rehabilitation therapy My sister-in-law was in a really bad accident in hospital 7 months and found the lighthouse truly a God sent greatest improvement in 3 months I could even imagine”
“The Lighthouse Rehab gives phenomenal care to our son! They treat him like family, in fact they treat our whole family like they would treat their own.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident safety, including allegations of staff mistreatment and physical intervention, as well as medication administration errors. While some medication errors were addressed with staff training, the facility has faced significant allegations involving improper physical contact with residents.
No deficiencies are reported in this inspection record.
Staff Shaun Hansen used inappropriate physical intervention on Resident C.
Staff Nathan Rossbach poured water down Resident B's back.
Staff Nathan Rossbach mistreated Resident A by threatening to spray him with cold water, placing a frozen bag of corn on his back, and hitting him with a book.
Resident A was given a discontinued dose of Prozac (an additional 10mg) on 7/19/2025 and 7/20/2025 because the discontinued medication card was not removed from the cart.
Resident A was not given his required dose of Linzess on 8/12/2025 due to staff failing to scan the medication.
No deficiencies are reported in this inspection record.
The Lighthouse, INC.
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Google Reviews
18 reviews from families & visitors
MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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