Shepherds Crossing
Limited public data on Shepherds Crossing. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
While the facility offers highly praised physical therapy and rehabilitation services, there are deeply concerning reports of staff misconduct and sudden discharges. If you choose this facility, you must implement rigorous oversight of hygiene care and demand clear, transparent communication regarding all treatment plans.
Google Reviews
Google Reviews
18 reviews on Google“Families should exercise extreme caution, as reviews highlight severe concerns regarding emergency discharges, neglectful hygiene practices, and staff misconduct. While some individuals praise the exceptional physical therapy and rehabilitation services, multiple reports of improper handling of residents and lack of communication with families present significant risks.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy
- Compassionate individual caregivers
- Effective concussion baseline testing
Concerns
- Unprofessional staff behavior and physical mistreatment (mentioned by 2 reviewers)
- Neglect regarding personal hygiene and basic care (mentioned by 2 reviewers)
- Sudden or emergency discharges without family consultation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We were so impressed to hear about the high quality of your physical therapy and rehabilitation services; how does that specialized care integrate into a resident's daily routine?
- 2Since you are such a close-knit community of 12 residents, how do you ensure that each person's specific needs for personal hygiene and daily grooming are consistently met?
- 3Could you walk us through your communication process for keeping families updated on changes in a resident's health or any significant shifts in their care plan?
- 4What are some of the favorite daily activities or social outings that the residents here enjoy participating in together?
- 5In the event of a medical emergency or a sudden change in health status, what is the protocol for notifying the family and coordinating next steps?
- 6How does the team approach maintaining a high standard of cleanliness and tidiness within the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“We are so impressed with the doctors staff rehabilitation therapy My sister-in-law was in a really bad accident in hospital 7 months and found the lighthouse truly a God sent greatest improvement in 3 months I could even imagine”
“The Lighthouse Rehab gives phenomenal care to our son! They treat him like family, in fact they treat our whole family like they would treat their own.”
“Do not send the person you love to this place. My son was admitted on Wednesday and they did an emergency discharge.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. All reviewed inspection reports indicate that the facility is in substantial compliance with all applicable licensing rules and statutes.
Ownership & Operations
Who Operates This Facility
The Lighthouse, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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