South Pasadena Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (28 vs median 13.0)
- High RN turnover (60%)
Below average in CA · Critically understaffed (RN) · $11,190 in fines
What this means for your family
This facility offers a clean environment and highly capable rehab and nursing staff. However, families should be extremely vigilant regarding the management of legal documents and power of attorney, and should closely monitor the facility's handling of personal belongings and medication stock during transitions.
Google Reviews
Google Reviews
19 reviews on Google“Families considering South Pasadena Care Center will find a facility praised for its clean environment and professional nursing and rehab staff. However, there are serious allegations regarding administrative integrity, such as unauthorized changes to power of attorney, and concerns regarding the loss of personal belongings and slow response times to call buttons.”
Quality Themes
Tap a score for detailsStrengths
- Professional and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation services
- Supportive administrative liaisons
Concerns
- Staffing levels and response times (mentioned by 2 reviewers)
- Loss of resident personal belongings
- Integrity of legal/power of attorney processes
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how clean and well-maintained the facility is; could you show us around the common areas and the dining room?
- 2With the nursing staff being noted for their professionalism, how do you ensure that medication management is handled accurately and consistently for every resident?
- 3How do you manage staffing levels during the night or weekend shifts to ensure that residents receive timely responses when they press their call buttons?
- 4What specific protocols are in place to ensure that residents' personal belongings and valuables are kept safe and accounted for?
- 5Can you tell us about the rehabilitation services available here and how you help residents work toward their physical therapy goals?
- 6What kind of daily activities or social events are planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Wonderful skilled nursing facility in the heart of South Pasadena! The staff are incredible, facility is very clean, and activities and social services are wonderful. Food is good too.”
“Very good care, clean and professional environment. Sela the liaison was such big help, very supportive through the process of accommodating my patients and their families.”
“Staff have allowed an indirect family member to exert power of attorney over my grandmother after having my grandmother sign for herself during her admission. Are now not allowing us to call or even visit our grandmother while she is there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 95 deficiencies and family-triggered complaints spanning multiple areas. Most problematic are recurring issues with medication management (including significant medication errors), fire safety violations, and resident rights violations that persist across recent surveys. While most deficiencies show correction plans, one recent heating/ventilation violation from January 2026 remains uncorrected, and families have filed numerous reports about care quality, abuse prevention, and living conditions.
Mar 10, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 25, 2026Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 15, 2026Complaint1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jan 14, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 2, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jun 26, 2023
$2,470
Fine
Jun 20, 2023
$2,117
Ownership & Operations
Who Operates This Facility
South Pasadena Care Center
for profit
Ownership & Management
Owners
South Pasadena Care Center, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Alhambra Hospital Med Ctr Dp/snf
1.9 miNursing Home · Alhambra, CA
Atherton Baptist Home
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Montecito Heights Healthcare & Wellness Centre, Lp
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Broadway Healthcare Center
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Pasadena Grove Health Center
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Foothill Heights Care Center
3.9 miNursing Home · Pasadena, CA