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Nursing HomeMedicaid

The Californian Pasadena Healthcare

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

120 Bellefontaine Street, South Arroyo · Pasadena, CA 9110582 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 60 Google reviews

5
4
3
2
1
The Californian Pasadena Healthcare Nursing Home in Pasadena, CA — Street View
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What this means for your family

This facility is an excellent choice for patients needing intensive physical therapy or post-surgical rehabilitation due to their highly-rated therapy teams. However, families should maintain active oversight of medication logs and billing statements, as some reviewers have noted discrepancies in these areas.

Google Reviews

Google Reviews

60 reviews on Google
The Californian Pasadena Healthcare is highly regarded by many families for its attentive nursing staff and exceptional physical therapy team, particularly for post-surgery rehabilitation. While most reviewers praise the cleanliness and the home-like atmosphere, one reviewer raised serious concerns regarding medication management and billing transparency.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities5.0Meds3.0MemoryN/AComms6.0Value1.0

Strengths

  • Attentive and caring nursing staff
  • Excellent physical therapy and rehab services
  • Clean and well-maintained facility
  • High-quality food and dining options

Concerns

  • Issues with medication administration and transparency (mentioned by 2 reviewers)
  • Lack of communication regarding billing and medical status

Rating Trends

Tap a year to see what changed

2344.22024(5)4.72025(20)4.62026(9)

Distribution · 34 analyzed

5
30
4
0
3
1
2
0
1
3

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback from families online; how does the management team use that feedback to implement changes within the facility?
  • 2With the current staffing levels, how do you ensure that every resident receives personalized attention during meal times and dressing?
  • 3Can you walk me through the specific protocols the nursing team follows if a resident has a medical emergency during the night shift?
  • 4What steps are being taken right now to address the recent state inspection findings and improve the overall care environment?
  • 5What kind of daily activities or social outings do you have planned to help residents stay engaged with the Pasadena community?
  • 6How do the nurses and aides coordinate to ensure that all medical needs and medication schedules are strictly followed without oversight?

Personalized based on this facility's data


Key Review Excerpts

My wife was there to recover from a stroke, and they have worked miracles with her.

Long-term resident's family · 2025★★★★★

The medical staff listens and pays attention to the needs and or questions of the family. The physical therapy team is great.

Long-term resident's family · 2025★★★★★

The entire team was attentive, kind, and consistently present. The facility feels more like a home than a skilled nursing setting: warm, clean, and comforting.

Memory care family member · 2025★★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
5.10hrs
OK
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
69%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
19.4%
CA
10.7%
Los angeles
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.2%
Worse than Avg
Here
23.2%
US
14.4%
CA
10.4%
Los angeles
12.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Mixed vs Avgs
Here
98.1%
US
93.4%
CA
98.6%
Los angeles
99.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.7%
Mixed vs Avgs
Here
7.7%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.3%
Mixed vs Avgs
Here
14.3%
US
15.5%
CA
11.7%
Los angeles
11.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Above state avg (15.4)
12 complaint-triggered

This facility has concerning patterns with families filing 12 complaints that led to federal violations, particularly around safety hazards, infection control, and medication management. Recurring issues include accident prevention and supervision failures, infection control problems, and pharmacy service deficiencies that appear across multiple surveys from 2023 through 2024. While all violations show correction dates, the repeated nature of safety and infection control problems, combined with the significant number of family complaints, suggests ongoing care quality challenges that warrant careful consideration.

Feb 24, 2026Complaint
1
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 20, 2026Routine
16
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Sep 4, 2025Complaint
2
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Aug 28, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 19, 2024Routine
15
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0660Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Oct 30, 2024Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Californian Pasadena Healthcare

Organization Type

for profit

Chain Affiliation

Chain Name

Abraham Bak & Menachem Gastwirth

Chain Size

16 facilities nationwide

Chain avg rating: 2.4/5 · Rank 8 of 16

Ownership & Management

Owners

Bak, Rachel

Owner

20%

Horowicz, Avi

Owner

20%

Lehmann, Kenneth

Owner

12%

Ab1 Tr

Owner · Organization

Ab3 Tr

Owner · Organization

Gb2 Trust Under Trust Dated July 12, 2023

Owner · Organization

Horowicz, Avi

Owner (parent company)

15%

Gastwirth, Joshua

Owner (parent company)

Gastwirth, Solomon

Owner (parent company)

Kay, David

Owner (parent company)

Kay, Noah

Owner (parent company)

Mayer, Akiva

Owner (parent company)

Oscherowitz, Avishai

Owner (parent company)

Rosenbluth, Yosef

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bales, BrandonManagerSiew, RobertManagerAbak Consulting LLCAdp of the SnfMgaz Consulting LLCAdp of the SnfBak, AbrahamAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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