The Californian Pasadena Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 60 Google reviews

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What this means for your family
This facility is an excellent choice for patients needing intensive physical therapy or post-surgical rehabilitation due to their highly-rated therapy teams. However, families should maintain active oversight of medication logs and billing statements, as some reviewers have noted discrepancies in these areas.
Google Reviews
Google Reviews
60 reviews on Google“The Californian Pasadena Healthcare is highly regarded by many families for its attentive nursing staff and exceptional physical therapy team, particularly for post-surgery rehabilitation. While most reviewers praise the cleanliness and the home-like atmosphere, one reviewer raised serious concerns regarding medication management and billing transparency.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Excellent physical therapy and rehab services
- Clean and well-maintained facility
- High-quality food and dining options
Concerns
- Issues with medication administration and transparency (mentioned by 2 reviewers)
- Lack of communication regarding billing and medical status
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback from families online; how does the management team use that feedback to implement changes within the facility?
- 2With the current staffing levels, how do you ensure that every resident receives personalized attention during meal times and dressing?
- 3Can you walk me through the specific protocols the nursing team follows if a resident has a medical emergency during the night shift?
- 4What steps are being taken right now to address the recent state inspection findings and improve the overall care environment?
- 5What kind of daily activities or social outings do you have planned to help residents stay engaged with the Pasadena community?
- 6How do the nurses and aides coordinate to ensure that all medical needs and medication schedules are strictly followed without oversight?
Personalized based on this facility's data
Key Review Excerpts
“My wife was there to recover from a stroke, and they have worked miracles with her.”
“The medical staff listens and pays attention to the needs and or questions of the family. The physical therapy team is great.”
“The entire team was attentive, kind, and consistently present. The facility feels more like a home than a skilled nursing setting: warm, clean, and comforting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
4
measures
6
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing 12 complaints that led to federal violations, particularly around safety hazards, infection control, and medication management. Recurring issues include accident prevention and supervision failures, infection control problems, and pharmacy service deficiencies that appear across multiple surveys from 2023 through 2024. While all violations show correction dates, the repeated nature of safety and infection control problems, combined with the significant number of family complaints, suggests ongoing care quality challenges that warrant careful consideration.
Feb 24, 2026Complaint1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 20, 2026Routine16
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 4, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Aug 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2024Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 30, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
The Californian Pasadena Healthcare
for profit
Chain Affiliation
Abraham Bak & Menachem Gastwirth
16 facilities nationwide
Chain avg rating: 2.4/5 · Rank 8 of 16
Ownership & Management
Owners
Bak, Rachel
Owner
Horowicz, Avi
Owner
Lehmann, Kenneth
Owner
Ab1 Tr
Owner · Organization
Ab3 Tr
Owner · Organization
Gb2 Trust Under Trust Dated July 12, 2023
Owner · Organization
Horowicz, Avi
Owner (parent company)
Gastwirth, Joshua
Owner (parent company)
Gastwirth, Solomon
Owner (parent company)
Kay, David
Owner (parent company)
Kay, Noah
Owner (parent company)
Mayer, Akiva
Owner (parent company)
Oscherowitz, Avishai
Owner (parent company)
Rosenbluth, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit californianch.com
Medicare data downloads
Original nursing home datasets
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