Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 184 Google reviews

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Solaris Healthcare East Orlando has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility and effective and supportive physical/occupational therapy. Review the component ratings and current source records before deciding.
Solaris Healthcare East Orlando receives a wide range of feedback, with many families praising the cleanliness of the facility, the professionalism of the therapy department, and the kindness of specific nursing staff. However, there are recurring, serious reports of neglect, slow response times, medication management errors, and poor communication from administration that have led to tragic outcomes for some residents. Families should be aware that while many have positive experiences, there is a significant pattern of concern regarding the quality of nursing care and responsiveness during off-hours.
Quality Themes
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Concerns
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Distribution · 185 analyzed
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Key Review Excerpts
“The staff is always so nice and the place is really clean.”
“My wife was at Solaris for three weeks for rehab, and my family and I were very impressed by the wonderful staff. They were always checking in, asking if she needed anything, and during this time she was able to recover well.”
“The response time from staff was extremely slow. A small bedsore that should have been addressed immediately was neglected and allowed to worsen into a large, serious wound. My father was left soiled for hours on multiple occasions.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports that triggered inspections, including concerns about failure to respond appropriately to alleged violations and inadequate family notification of resident incidents. The facility shows recurring issues with resident rights, care planning and assessment, and quality of care including pain management. While all deficiencies have correction dates, the pattern of complaints and diverse care areas affected suggest careful consideration is warranted.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Solaris Healthcare East Orlando
for profit
Solaris Healthcare
22 facilities nationwide
Chain avg rating: 3.8/5 · Rank 1 of 22 (Highest rating)
Owners
Orlando East Snf Operations Holdings LLC
Owner · Organization
Acc II Snf Operations Holdings LLC
Owner (parent company) · Organization
Ch Acc II Holdings LLC
Owner (parent company) · Organization
Seam Trust
Owner (parent company) · Organization
Sk Acc II Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
184 reviews from families & visitors
Official Website
Visit solariscares.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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