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Sodalis Austin

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

7017 Menchaca Rd, Towne Square Center · Austin, TX 78745133 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 61 Google reviews

5
4
3
2
1
Sodalis Austin Assisted Living in Austin, TX — Street View
Street View

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What this means for your family

Sodalis Austin is an excellent choice for families seeking a warm, high-activity environment with a staff that treats residents like family. However, if your loved one has severe food allergies, you should verify the kitchen's current protocols, as past reviews have noted lapses in allergy management.

Google Reviews

Google Reviews

61 reviews analyzed
Sodalis Austin is highly regarded for its compassionate, attentive staff and its vibrant activity programs that keep residents engaged. While many families praise the facility's cleanliness and welcoming atmosphere, some concerns have been raised regarding staffing levels during shifts and occasional lapses in food allergy management.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0Activities9.0MedsN/AMemory8.0Comms7.0Value7.0

Strengths

  • Compassionate and attentive care staff
  • Engaging and diverse activity programs
  • Clean and well-maintained facility
  • Welcoming and professional sales/management team

Concerns

  • Staffing shortages and overworked employees (mentioned by 2 reviewers)
  • Issues with food allergy awareness
  • Unresponsive front desk staff during inquiries

Rating Trends

Tap a year to see what changed

234'14(1)'19(2)'21(9)'23(2)'25(15)'26(3)

Distribution

5
40
4
1
3
2
2
1
1
5

How They Respond to Reviews

87%response rate
Generic

The owner relies heavily on a library of repetitive templates and canned phrases to respond to 5-star reviews. While they personalize the greeting with the reviewer's name, the body of the response rarely addresses the specific details or staff members mentioned in the reviews.

Questions for Your Tour

  • 1It is wonderful to see how much management engages with the community feedback; how does the team use resident and family input to improve daily operations?
  • 2We are looking for a place with a vibrant social life; could you walk us through some of the specific activity programs that keep residents engaged throughout the week?
  • 3With the memory care certification, what specific protocols are in place to ensure resident safety and handle medical emergencies during the night?
  • 4How does the dining team ensure that specific dietary needs and food allergies are strictly monitored and communicated to the kitchen staff?
  • 5We want to ensure the staff has plenty of support; how does the facility manage staffing levels to ensure every resident receives attentive care even during busy shifts?
  • 6The facility looks beautifully maintained; how does the team manage the daily upkeep of the common areas to keep everything so clean for the residents?

Personalized based on this facility's data


Key Review Excerpts

The team truly cares about the residents, and it shows in everything they do. My elderly mother receives wonderful care there, and we have complete peace of mind knowing she’s in good hands.

Long-term resident's family · 2026★★★★★

At the end of his life, it was like both of us were being cared for by family. I am very grateful

Deceased resident's family · 2025★★★★★

They quickly and graciously pivoted to keep him as a full time resident and worked with Hospice to make sure he got the appropriate care.

Respite stay family member · 2025★★★★★
Source: 61 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
12deficiencies

Key Findings

Sodalis Austin has faced several regulatory challenges, including a recent 2023 inspection that identified 10 health code violations ranging from food safety to personnel record maintenance. Additionally, the facility was issued an administrative penalty of $3,000 in April 2024 for failure to comply with licensure requirements.

Apr 10, 2024Enforcement
PenaltyReport

Administrative Penalty — The facility failed to comply with the specific requirements for its licensure type. (TAC 553.5(c))

Nov 22, 2023Routine

Health Code (10 violations)

Health CodeCorrected Feb 27, 2024

The facility failed to comply with the specific requirements for its licensure type.

Health CodeCorrected Feb 27, 2024

The facility inappropriately admitted or retained residents whose needs could not be met.

Health CodeCorrected Feb 27, 2024

The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.

Health CodeCorrected Feb 27, 2024

The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.

Health CodeCorrected Feb 27, 2024

The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.

Health CodeCorrected Feb 27, 2024

The facility failed to ensure that each resident had a health examination by a physician performed within the required timeframe.

Health CodeCorrected Feb 27, 2024

The facility failed to provide a safe and decent living environment.

Health CodeCorrected Feb 27, 2024

The facility failed to keep current and complete personnel records

Health CodeCorrected Jan 27, 2024

The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.

Health CodeCorrected Feb 27, 2024

The facility failed to store, serve, or reheat foods at the appropriate temperatures.

Jul 11, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Jul 15, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Jul 29, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ec Opco Austin, LLC

Organization Type

for profit

Management Company

TRILOGY SENIOR LIVING MANAGEMENT, LLC

Administrator

SHANNON RENY

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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