Southpark Meadows Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 123 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 8.0)
- High RN turnover (71%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in WELLSENTIAL HEALTH chain · $16,920 in fines
What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab team is consistently rated as world-class. However, families should be prepared for potential communication challenges due to language barriers and should closely monitor call-light response times, especially during weekends.
Google Reviews
Google Reviews
123 reviews on Google“Families considering Southpark Meadows will find a facility highly praised for its exceptional physical and occupational therapy teams and its engaging activities program. While many reviewers highlight the compassionate care and clean environment, there are serious, recurring allegations regarding slow response times to call lights and significant communication barriers due to a high number of Spanish-speaking staff members.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Engaging and thoughtful activities program
- Clean and well-maintained facility
- Compassionate and professional rehabilitation staff
Concerns
- Slow response times to call lights (mentioned by 5 reviewers)
- Language barriers/lack of English-speaking staff (mentioned by 4 reviewers)
- Understaffing, particularly on weekends or night shifts (mentioned by 4 reviewers)
- Inconsistent food quality and temperature (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 130 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, the response shifts to a standardized, professional template that directs the grievance to leadership via email.
Questions for Your Tour
- 1I noticed how much the team values feedback from families; how do you typically communicate updates regarding a resident's daily care or changes in their condition?
- 2The therapy program seems to be a real standout here—could you tell me more about how the physical and occupational therapists work with residents on their recovery goals?
- 3With the facility being so well-maintained, what kind of daily activities or social programs do you have planned to keep residents engaged and active?
- 4How do you ensure that residents' needs are met promptly during the night shifts or over the weekends when the facility might be quieter?
- 5Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and meet different dietary needs?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The therapists helped him rel... [rehab]... The administration, therapists and direct care staff worked a miracle.”
“Marsha does an excellent job creating fun, thoughtful activities, and the whole team was friendly and supportive.”
“I was transferred from ICU to Southpark Meadows with a trac and feeding tube and barely able to move. Next Monday he is able successfully move into a group home because of his dramatic recovery under their care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints that resulted in four deficiencies, including issues with notification requirements, treatment quality, and medication management. The facility shows recurring problems with care planning, medication services, and resident rights spanning multiple years, though all violations have been corrected by the facility. Given the pattern of complaint-driven deficiencies and repeated issues in core care areas, families should visit to assess current conditions and ask specific questions about medication oversight and care coordination.
Dec 8, 2025Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 13, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 22, 2024Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 26, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 15, 2023Routine10
Environmental Deficiencies
Keep all essential equipment working safely.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Jun 6, 2025
$10,998
Ownership & Operations
Who Operates This Facility
Smithville Hospital Authority
for profit
REGENCY IHS OF SOUTHPARK MEADOWS, LLC
RAYMUNDO VASQUEZ
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 65 of 67 (Worst)
Ownership & Management
Owners
Smithville Hospital Authority
Owner · Organization
Regency Ihs of Southpark Meadows, LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Bridge Opco LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
123 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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