Smithtown Center for Rehabilitation & Nursing Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 315 Google reviews

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What this means for your family
This facility is highly recommended for its exceptional physical therapy and dedicated nursing staff, making it a strong choice for post-surgical recovery. However, families should be aware of the reported issues with food quality and limited administrative support on weekends; we recommend asking for a tour of the dining area and clarifying the weekend staffing protocol before admission.
Google Reviews
Google Reviews
315 reviews on Google“Smithtown Center for Rehabilitation & Nursing Care receives high praise for its dedicated physical therapy team and compassionate nursing staff, with many families noting significant progress in their loved ones' recovery. However, there are recurring reports of poor food quality, inconsistent communication regarding staffing changes, and occasional issues with lost personal belongings. While many visitors find the facility clean and welcoming, some families have raised serious concerns about understaffing and responsiveness during weekends.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and attentive physical therapy team
- Clean, well-maintained, and welcoming environment
- Compassionate and professional nursing staff
- Strong, proactive communication from specific unit supervisors
Concerns
- Poor food quality and lack of variety (mentioned by 5 reviewers)
- Understaffing leading to slow response times, especially on weekends (mentioned by 4 reviewers)
- Loss or misplacement of resident clothing and personal belongings (mentioned by 3 reviewers)
- Lack of transparency regarding medical staff changes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 213 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy team here; could you tell us more about how they work with residents to meet their mobility goals?
- 2Since we noticed the facility is very well-maintained and welcoming, what kind of daily social activities or outings are available to keep residents engaged?
- 3Could you describe the meal service, specifically how the menu variety and nutritional needs are managed for the residents?
- 4How does the nursing team ensure consistent care and quick response times, especially during the weekend shifts?
- 5What is the process for communicating important updates or changes in medical staff to the families?
- 6How does the facility manage the tracking of personal belongings and laundry to ensure residents' items stay safe and organized?
Personalized based on this facility's data
Key Review Excerpts
“The therapy program at Smithtown Center far surpasses any care received elsewhere. There are two therapists I want to recognize and commend for their exceptional care.”
“The food in this place was the worst I've ever seen in my life. I've lost mega amounts of weight and ended up ordering online food pretty much everyday.”
“My mom was sent to Smithtown and upon admission... she entered the facility on a Saturday and apparently they could not get anything done on the weekends they didn't have authorization.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has accumulated 30 deficiencies across five surveys, with six complaint-triggered issues indicating families have filed reports about care problems. The most recurring issues involve care planning and assessments, medication management, and building safety systems. Recent complaints in 2026 raised concerns about resident communication and care planning that have correction plans but may not yet be resolved, suggesting ongoing care quality challenges that warrant careful evaluation during any visit.
Jan 23, 2026Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 29, 2025Routine8
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 29, 2025Complaint4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 27, 2024Routine9
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Apr 4, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 22, 2022Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Smithtown Center for Rehabilitation & Nursing Care
for profit
Chain Affiliation
Center Management Group
17 facilities nationwide
Chain avg rating: 3.4/5 · Rank 8 of 17
Ownership & Management
Owners
Weits, Bracha
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
315 reviews from families & visitors
Official Website
Visit smithtowncenter.com
Medicare data downloads
Original nursing home datasets
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