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Nursing HomeMedicaid

Smithtown Center for Rehabilitation & Nursing Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

391 North Country Road, Smithtown, NY 11787162 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 315 Google reviews

5
4
3
2
1
Smithtown Center for Rehabilitation & Nursing Care Nursing Home in Smithtown, NY — Street View
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What this means for your family

This facility is highly recommended for its exceptional physical therapy and dedicated nursing staff, making it a strong choice for post-surgical recovery. However, families should be aware of the reported issues with food quality and limited administrative support on weekends; we recommend asking for a tour of the dining area and clarifying the weekend staffing protocol before admission.

Google Reviews

Google Reviews

315 reviews on Google
Smithtown Center for Rehabilitation & Nursing Care receives high praise for its dedicated physical therapy team and compassionate nursing staff, with many families noting significant progress in their loved ones' recovery. However, there are recurring reports of poor food quality, inconsistent communication regarding staffing changes, and occasional issues with lost personal belongings. While many visitors find the facility clean and welcoming, some families have raised serious concerns about understaffing and responsiveness during weekends.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean9.0Activities8.0Meds5.0MemoryN/AComms6.0ValueN/A

Strengths

  • Highly effective and attentive physical therapy team
  • Clean, well-maintained, and welcoming environment
  • Compassionate and professional nursing staff
  • Strong, proactive communication from specific unit supervisors

Concerns

  • Poor food quality and lack of variety (mentioned by 5 reviewers)
  • Understaffing leading to slow response times, especially on weekends (mentioned by 4 reviewers)
  • Loss or misplacement of resident clothing and personal belongings (mentioned by 3 reviewers)
  • Lack of transparency regarding medical staff changes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(2)4.52024(64)4.62025(111)4.42026(36)

Distribution · 213 analyzed

5
172
4
19
3
6
2
3
1
13

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the physical therapy team here; could you tell us more about how they work with residents to meet their mobility goals?
  • 2Since we noticed the facility is very well-maintained and welcoming, what kind of daily social activities or outings are available to keep residents engaged?
  • 3Could you describe the meal service, specifically how the menu variety and nutritional needs are managed for the residents?
  • 4How does the nursing team ensure consistent care and quick response times, especially during the weekend shifts?
  • 5What is the process for communicating important updates or changes in medical staff to the families?
  • 6How does the facility manage the tracking of personal belongings and laundry to ensure residents' items stay safe and organized?

Personalized based on this facility's data


Key Review Excerpts

The therapy program at Smithtown Center far surpasses any care received elsewhere. There are two therapists I want to recognize and commend for their exceptional care.

Long-term resident's family · 2024★★★★★

The food in this place was the worst I've ever seen in my life. I've lost mega amounts of weight and ended up ordering online food pretty much everyday.

Rehab patient · 2025★★★☆☆

My mom was sent to Smithtown and upon admission... she entered the facility on a Saturday and apparently they could not get anything done on the weekends they didn't have authorization.

Long-term resident's family · 2025☆☆☆☆
Source: 315 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
58%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility90.1%
Worse than Avg
Here
90.1%
US
12.1%
NY
18.9%
Suffolk
31.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
NY
13.3%
Suffolk
16.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
15.4%
NY
13.8%
Suffolk
14.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.1%
Better than Avg
Here
12.1%
US
19.4%
NY
20.2%
Suffolk
16.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
93.4%
NY
91.3%
Suffolk
92.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.3%
NY
13.8%
Suffolk
12.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.9%
Better than Avg
Here
92.9%
US
79.7%
NY
78.8%
Suffolk
84.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.5%
Mixed vs Avgs
Here
81.5%
US
81.8%
NY
77.0%
Suffolk
82.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
NY
1.2%
Suffolk
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (7.6)
8 complaint-triggered

This facility has accumulated 30 deficiencies across five surveys, with six complaint-triggered issues indicating families have filed reports about care problems. The most recurring issues involve care planning and assessments, medication management, and building safety systems. Recent complaints in 2026 raised concerns about resident communication and care planning that have correction plans but may not yet be resolved, suggesting ongoing care quality challenges that warrant careful evaluation during any visit.

Jan 23, 2026Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Apr 29, 2025Routine
8
0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 29, 2025Complaint
4
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 27, 2024Routine
9
0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0908Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Apr 4, 2023Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 22, 2022Routine
7
0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Smithtown Center for Rehabilitation & Nursing Care

Organization Type

for profit

Chain Affiliation

Chain Name

Center Management Group

Chain Size

17 facilities nationwide

Chain avg rating: 3.4/5 · Rank 8 of 17

Ownership & Management

Owners

Weits, Bracha

Owner

50%

Key personnel

Tenreiro, LisaW-2 Managing EmployeeGros, Charles-EdouardGeneral Partnership InterestWeits, BrachaGeneral Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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