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Strong Medicare quality ratings; public reviewers often praise modern, hotel-like facility cleanliness. Still worth an in-person visit.
based on 590 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
The Hamlet Rehabilitation and Healthcare Center at has a strong overall Medicare rating. Public reviewers frequently mention: modern, hotel-like facility cleanliness and highly effective physical therapy team. Review the component ratings and current source records before deciding.
The Hamlet Rehabilitation and Healthcare Center is widely praised for its modern, hotel-like aesthetic, exceptional cleanliness, and a highly effective physical therapy department. While many families report high satisfaction with the nursing and concierge staff, there are recurring, serious concerns regarding understaffing in the memory care unit and inconsistent responsiveness to basic patient needs like hygiene and call bells.
Quality Themes
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Concerns
Rating Trends
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Distribution · 188 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Hamlet was decently-staffed, attentive, and responsive to both our father’s needs and our family’s concerns. As with any medical setting, families must remain involved and advocate for their loved ones.”
“The food was mostly inedible. The are completely understaffed so my father would sit in his own urine and feces for an exorbitant amount of time.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns of deficiencies with families filing complaint reports about resident protection from abuse, care planning, and medical supervision. The most recurring issues involve quality of care (including pressure ulcer prevention and respiratory care), care planning, and building safety systems. While all deficiencies show correction dates, the facility continues to have problems across multiple surveys, including recent issues in 2024-2025, suggesting ongoing quality challenges families should carefully evaluate.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Apr 5, 2024
$43,610
Fine
Sep 8, 2023
$49,160
The Hamlet Rehabilitation and Healthcare Center at
for profit
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 34 (Highest rating)
Owners
Einhorn, Neal
Owner
Friedman, Mark
Owner
Rudner, Akiva
Owner
Sax, Steven
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
590 reviews from families & visitors
Official Website
Visit hamletrehab.com
Medicare data downloads
Original nursing home datasets
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