Silver Cross Health & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 64 Google reviews
Watch Silver Cross Health & Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Silver Cross is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for recovery needs. While the facility is well-maintained and welcoming, we recommend clarifying the administrative communication process during the intake phase to ensure your expectations for updates are met.
Google Reviews
Google Reviews
64 reviews analyzed“Silver Cross Health & Rehab is consistently praised for its warm, attentive staff and clean, well-maintained environment. Families and visitors frequently highlight the facility's strong rehabilitation services and the compassionate care provided to residents. While the vast majority of feedback is highly positive, a small minority of reviewers have noted occasional administrative communication issues and minor concerns regarding front-desk accessibility.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean and well-maintained facility
- Effective and professional rehabilitation services
- Welcoming atmosphere for visitors
Concerns
- Administrative communication and responsiveness (mentioned by 2 reviewers)
- Difficulty exiting the facility/front desk accessibility (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With a smaller community of 60 residents, how do you foster a close-knit social environment and what does a typical day of activities look like for someone living here?
- 2I noticed the staffing rating is currently a two-star CMS category; could you explain how you manage your daily staffing levels to ensure consistent, attentive care for each resident?
- 3Given that there have been some recent state citations, what specific steps or quality improvement initiatives is the leadership team currently prioritizing to address these areas?
- 4We value clear communication; what is the best way for family members to stay in the loop regarding their loved one's care plan and any changes in their health status?
- 5I understand the facility is secure, but could you walk us through the process for family members to easily access the building and coordinate visits with the front desk staff?
- 6In the event of a sudden change in health or a medical emergency, what is your protocol for stabilizing a resident and communicating with the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Silver Cross was very friendly, kind and helpful as we prepared to leave my dad there for a 5 day respite care. They went above and beyond to accommodate him and make us feel at ease.”
“Very pleased with the level of services my daddy is receiving. Physical therapy has been excellent and all the nurses and caregivers have been patient and caring.”
“From the moment I opened the door and was greeted by a friendly receptionist, the changes that have been made since my last visit were evident. Every employee I came into contact with was very friendly. You could smell the cleanliness as soon as you walked in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Silver Cross Health & Rehab has 18 deficiencies across three surveys with no complaint-triggered violations, showing a pattern of issues that the facility has worked to correct. The most recurring problems involve care planning, daily living assistance, and infection control, with some issues like care planning and daily assistance persisting across multiple surveys. All deficiencies have documented correction dates, suggesting the facility addresses identified problems when cited.
Dec 11, 2025Routine11
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 16, 2024Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 22, 2022Routine2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Silver Cross Health & Rehab
for profit
Chain Affiliation
Advanced Health Care Management
6 facilities nationwide
Chain avg rating: 3.3/5 · Rank 4 of 6
Ownership & Management
Owners
Lincoln Ltc LLC
Owner · Organization
Dt Investments LLC
Owner (parent company) · Organization
Providence Holdings LLC
Owner (parent company) · Organization
Griffin, Troy
Owner (parent company)
Hubbard, Brien
Owner (parent company)
Hubbard, Gene
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit silvercrosshealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Trend Health and Rehab of Brookhaven
< 1 miNursing Home · Brookhaven, MS
Diversicare of Brookhaven
< 1 miNursing Home · Brookhaven, MS
Haven Hall Health Care Center
1.2 miNursing Home · Brookhaven, MS