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Assisted Living

Sierra Oaks of Redding

Families consistently rate this highly — reviewers highlight compassionate and skilled care staff. Schedule a visit to confirm the fit.

1520 Collyer Dr., Hawley/twin Tower · Redding, CA 96003113 bedsLicensed & Active
Google rating
4.5/5

based on 31 Google reviews

5
4
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Sierra Oaks of Redding Assisted Living in Redding, CA — Street View
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What this means for your family

Sierra Oaks is highly regarded for its compassionate staff and excellent dining, making it a strong candidate for memory care. However, you should investigate recent reports of understaffing and sanitation concerns by visiting during off-hours and asking specifically about their current staffing ratios.

Google Reviews

Google Reviews

31 reviews on Google
Families generally praise Sierra Oaks for its compassionate, professional staff and high-quality dining options. While many reviewers highlight the facility's cleanliness and value, a recent critical review raises serious concerns regarding chronic understaffing and sanitation issues.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean7.0ActivitiesN/AMedsN/AMemory10.0Comms8.0Value9.0

Strengths

  • Compassionate and skilled care staff
  • High-quality and delicious food
  • Clean and well-maintained environment
  • Affordable pricing compared to competitors

Concerns

  • Chronic understaffing and delayed care
  • Sanitation and unpleasant odors
  • Contractual notice period/billing disputes

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'21(3)'23(5)'25(7)'26(3)

Distribution · 33 analyzed

5
28
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2

How They Respond to Reviews

60%response rate
Good

The owner provides personalized responses that acknowledge specific details from positive reviews, such as mentioning chefs or specific family members. For negative reviews, they use a professional, non-defensive tone that redirects the conversation to private channels to protect privacy.

Questions for Your Tour

  • 1We've heard wonderful things about the quality of the meals here; could you tell us more about the daily menu and how much input residents have in food choices?
  • 2It's great to see how much the management engages with community feedback; how does the team use resident and family suggestions to improve the facility?
  • 3With the focus on maintaining a clean and well-maintained environment, what are your specific protocols for daily housekeeping and managing common area sanitation?
  • 4How does the care team ensure that residents receive timely assistance with their daily needs, especially during busier times of the day?
  • 5In the event of a medical emergency after hours, what is the specific protocol for contacting physicians and coordinating care?
  • 6Could you describe what a typical afternoon looks like for residents in terms of social activities and community engagement?

Personalized based on this facility's data


Key Review Excerpts

Every time I go to see him the building and grounds are clean, and he is clean and well-cared for. I've dropped in during meals and everything looks healthy and wholesome.

Memory care family member · 2025★★★★★

He arrived in august of this year. Very serious late stage dementia. Probably dementia with Lewy bodies. From start to finish, they were nothing but spectacular.

Deceased resident's family · 2022★★★★★

The staff truly cares. What a great staff. Before my dad lived at Sierra Oaks he lived at Oakmont of Orange. ... In hindsight, I would say Sierra Oaks was even better than Oakmont. (And a lot less expensive.)

Long-term resident's family · 2024★★★★★
Source: 31 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

27total
4 Type A— immediate health risk
9 Type B— non-compliance
Clean record— no deficiencies found
May 26, 2026Other
Clean

FACILITY EVALUATION REPORT

May 21, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

May 21, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Apr 24, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 22, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 17, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 3, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 18, 2026Inspection
Clean

The facility underwent an unannounced Case Management visit conducted as a health and safety check following the relocation of four residents. The Licensing Program Analyst observed the residents and toured the rooms, noting that no deficiencies were observed during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quail Crest Redding 2, LLC ; Lenity Management LLC

Administrator

BOBAN, KRISTINE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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