Lavender Hills Assisted Living III
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
This facility is widely praised for its exceptionally caring staff and high-quality dining experience. However, families should investigate recent claims regarding management and employee treatment, as well as the recent influx of low-rated, non-descriptive reviews.
Google Reviews
Google Reviews
22 reviews on Google“Lavender Hills is highly regarded by long-term families for its warm, home-like atmosphere and staff that treats residents like family. While most reviews praise the exceptional care and beautiful facility, one recent review contains a serious allegation regarding poor management and treatment of workers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Beautiful, home-like environment
- Engaging resident activities
- High-quality, well-presented meals
Concerns
- Allegations of poor management and mistreatment of employees
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the facility has such a beautiful, home-like atmosphere, how do you ensure the small community of 29 residents feels close-knit and well-cared for?
- 2We've heard wonderful things about the quality of the meals here; could you tell us more about how the dining menu is planned and presented each day?
- 3What kind of engaging activities or social outings do you typically organize to keep the residents active and connected?
- 4How do you support and retain your staff to ensure the compassionate care and attentiveness that residents expect?
- 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for getting help after hours?
- 6How does the management team work with families to ensure communication is always open and that the staff feels supported in their roles?
Personalized based on this facility's data
Key Review Excerpts
“We were so fortunate to find Lavender Hills , from the Owners to the newest Staff member they are truly professional, caring and very attentive to the needs of the Resident.”
“Lavender Hills felt like a second home to our dear mother. During the 10 years she lived there, she was surrounded by warmth and love from both the residents and staff.”
“I am an assisted living consultant and educator. ... This is one of the most beautiful communities I have ever been to. I took a tour, sat down and talked with residents and staff. I was invited to have lunch and it was delicous and beautifully presented.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 23, 2025InspectionClean
The facility underwent a Required-1 Year inspection on October 23, 2025. The inspection covered resident rooms, common areas, kitchen, and other operational areas. The report indicates that the facility is in compliance, and no deficiencies were cited during this visit.
Aug 28, 2024OtherClean
The facility was inspected on August 28, 2024, for a Case Management-Annual Continuation. The inspection noted that the facility was clean, temperatures were comfortable, and necessary safety measures were in place, including locked storage for cleaning products. No deficiencies were observed or cited during this visit.
Aug 5, 2024InspectionClean
The facility underwent a Required 1 year inspection on August 5, 2024. The report indicates that the facility was observed to be clean, and all inspected areas, including safety equipment and resident rooms, appeared compliant. No deficiencies were observed or cited during this inspection.
Jun 18, 2024ComplaintClean
This report details the findings of a complaint investigation conducted on 06/18/2024 regarding allegations such as drugging residents, smoking marijuana, and medication mismanagement. All listed allegations were ultimately found to be 'Unsubstantiated' due to a lack of preponderance of evidence.
Sep 13, 2023InspectionClean
The facility underwent a Required-1 Year inspection on September 13, 2023. The Licensing Program Analyst conducted a thorough tour and review of records, finding no immediate health, safety, or personal rights violations. The report concludes that the facility is in compliance.
Aug 9, 2022InspectionClean
The facility underwent a Required-1 Year Inspection focusing on the infection control domain. The inspection team found no immediate health, safety, or personal rights violations during the tour of common areas, bathrooms, and resident rooms. Overall, the facility was found to be in substantial compliance at the time of the visit.
Jul 21, 2021OtherClean
The facility underwent a Case Management visit following an incident report. The Licensing Program Analyst conducted the visit unannounced and interviewed relevant staff and obtained resident file information. No deficiencies were cited during this inspection.
Jul 8, 2021InspectionClean
The facility underwent a Required-1 Year Inspection focusing on the infection control domain. The Licensing Program Analyst noted that no immediate health, safety, or personal rights violations were observed during the tour of common areas, resident bedrooms, common restrooms, and the laundry room. Overall, the facility was found to be in substantial compliance at the time of the inspection.
Ownership & Operations
Who Operates This Facility
Lavender Hills Assisted Living LLC
BOSS, JENNIFER B
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit lavenderhillsassistedliving.com
Medicare data downloads
Original nursing home datasets
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