Lavender Hills Assisted Living II
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
Lavender Hills is an excellent choice for families seeking a warm, family-oriented environment with exceptional dining and activities. While the facility has a long history of high-quality care, you should verify the current stability of the management team following past allegations of poor employee treatment.
Google Reviews
Google Reviews
22 reviews on Google“Lavender Hills is highly regarded by families for its warm, home-like atmosphere and staff that treats residents like family. Reviewers frequently praise the beautiful facility, high-quality meals, and engaging activities, though one reviewer raised serious concerns regarding management and treatment of employees.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Beautiful, home-like environment
- High-quality, well-presented meals
- Engaging resident activities
- Dignified and respectful care
Concerns
- Poor treatment of employees and management issues
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
The owner provides highly personalized and emotionally resonant responses to positive reviews, often mentioning specific residents by name and expressing genuine grief or connection. However, the response to the single negative review is defensive and argumentative.
Questions for Your Tour
- 1We've heard wonderful things about the home-like atmosphere here; how do you ensure the environment stays cozy and personal for such a small group of 25?
- 2The meals here are highly regarded, so could you tell us more about how the dining experience and menu variety work for residents?
- 3We'd love to hear more about the specific types of engaging activities you host to keep residents connected with each other.
- 4Since we value dignity and respect, how does the care team approach personalized daily routines for each resident?
- 5How is the care team structured during the night, and what is the protocol if a medical emergency arises after hours?
- 6We noticed the management is active in communicating with the community; how does the leadership team handle feedback or concerns from families?
Personalized based on this facility's data
Key Review Excerpts
“During the 10 years she lived there, she was surrounded by warmth and love from both the residents and staff. They treated her like family and went above and beyond to ensure her comfort and safety.”
“I am an assisted living consultant and educator. ... This is one of the most beautiful communities I have ever been to. I took a tour, sat down and talked with residents and staff. I was invited to have lunch and it was delicous and beautifully presented.”
“They have sooo many activities for the residents from a massive awesome tea party to weekly craft activities like painting in canvases, coloring, and taking them out to lunch in their new Bus!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 23, 2026InspectionClean
FACILITY EVALUATION REPORT
Feb 12, 2026OtherClean
The facility underwent an unannounced Case Management visit on February 12, 2026. The Licensing Program Analyst met with the Administrator and Assistant Administrator and conducted visual observations. No deficiencies were cited as a result of this visit.
Jul 31, 2025OtherClean
This report documents a Non-compliance Conference held on June 31, 2025, to address a citation from 4/15/2024. The discussion covered complaints regarding dementia care, elopement, safety issues, staff training, and personal rights. No specific, actionable deficiencies (Type A or Type B) were explicitly listed in the provided text fields.
Apr 3, 2025InspectionClean
The facility underwent a Required-1 Year inspection on April 3, 2025. The Licensing Program Analyst conducted a thorough tour and review of records, noting that no immediate health, safety, or personal rights violations were observed in any areas inspected. Overall, the facility was found to be in compliance with all regulations.
Jun 18, 2024ComplaintClean
This report details the findings of a complaint investigation conducted on June 18, 2024, regarding allegations such as drugging residents, smoking marijuana, and medication mismanagement. All listed allegations were ultimately deemed 'Unsubstantiated' due to a lack of preponderance of evidence.
Jun 18, 2024ComplaintClean
This report details the findings of a complaint investigation conducted on June 18, 2024, regarding allegations such as drugging residents, smoking marijuana, and medication mismanagement. All listed allegations were ultimately deemed 'Unsubstantiated' due to a lack of preponderance of evidence.
Apr 15, 2024OtherClean
The unannounced case management visit on 4/15/2024 followed an incident where a resident eloped and sustained a broken hip. The department issued citations citing deficiencies related to staffing levels and staff accountability for wellness checks. The findings indicate immediate health and safety risks requiring prompt corrective action.
Mar 7, 2024InspectionClean
The facility was inspected for its required annual review and was generally observed to be clean and in good repair. However, two deficiencies were cited: the use of postural supports without current physician orders, and failure to maintain updated annual medical assessments for residents with dementia. Both deficiencies are classified as Type B, requiring corrective action by specified due dates.
Ownership & Operations
Who Operates This Facility
Lavender Hills Assisted Living, LLC
BOSS, JENNIFER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit lavenderhillsassistedliving.com
Medicare data downloads
Original nursing home datasets
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