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Nursing HomeMedicaid Top Rated

Siena Skilled Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.

11600 Education Street, Auburn, CA 95603107 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 93 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for patients focused on intensive physical rehabilitation, as the therapy teams are frequently cited as top-tier. However, families should closely monitor medication schedules and be prepared for potentially slow response times to call buttons, particularly during the weekend shifts.

Google Reviews

Google Reviews

93 reviews on Google
Families considering Siena Skilled Nursing and Rehabilitation Center will find a facility highly praised for its exceptional physical therapy and a compassionate, friendly nursing staff. However, significant concerns exist regarding slow response times to call buttons, particularly on weekends, and occasional lapses in medication management. While many praise the cleanliness and the beautiful mountain location, others have reported issues with staffing levels and the complexity of the visitor check-in process.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities8.0Meds2.0MemoryN/AComms5.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Compassionate and friendly nursing staff
  • Clean and well-maintained facility
  • Beautiful mountain location

Concerns

  • Slow response times to emergency call buttons (mentioned by 4 reviewers)
  • Inconsistent medication management and administration (mentioned by 3 reviewers)
  • Understaffing, especially during weekends (mentioned by 2 reviewers)
  • Frustrating visitor check-in/entry process (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(1)'18(2)'20(3)'22(2)'24(7)'26(13)

Distribution · 102 analyzed

5
72
4
12
3
3
2
4
1
11

How They Respond to Reviews

87%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details mentioned in the text. They demonstrate a professional tone, particularly when addressing constructive criticism or concerns regarding patient care.

Questions for Your Tour

  • 1With such a high rating for physical and occupational therapy, how do you tailor rehabilitation plans to help residents regain their independence?
  • 2We noticed how much the management engages with feedback from the community; how does the facility use resident and family input to improve daily operations?
  • 3What specific protocols are in place to ensure that call buttons are answered promptly, especially during the evening or overnight shifts?
  • 4Could you walk us through your process for medication administration to ensure everything is tracked accurately and consistently?
  • 5How do you manage staffing levels on the weekends to ensure the same level of care is provided as during the weekdays?
  • 6What kind of daily activities or social outings do you organize to take advantage of this beautiful mountain location?

Personalized based on this facility's data


Key Review Excerpts

The rehab staff was no nonsense, their goal was to help patients get stronger and back on their feet. They even gave our family training on how to care for my mom at home.

Rehab patient's family · 2024★★★★★

The emergency red “help” button? Be prepared to wait 15-20 minutes for assistance.

Long-term resident's family · 2026☆☆☆☆

My 95-year-old mother just spent 10 days at sienna. She arrived so fragile and spent. Her recovery was just amazing. When I got her home she was standing and walking with her walker.

Rehab patient's family · 2025★★★★★
Source: 93 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
19.4%
CA
10.7%
Placer
9.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.5%
CA
13.7%
Placer
12.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.5%
CA
11.7%
Placer
8.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
CA
7.0%
Placer
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
15.3%
CA
10.5%
Placer
8.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.9%
Mixed vs Avgs
Here
5.9%
US
14.4%
CA
10.4%
Placer
5.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Placer
97.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
CA
94.2%
Placer
97.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Placer
0.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Well below state avg (15.4)
5 complaint-triggered
$4,194 in fines

Siena has recurring issues across multiple care areas, with families filing complaints that triggered inspections for problems with resident assessments and notification requirements. The facility shows persistent deficiencies in medication management, care planning, and building safety systems like fire sprinklers that have appeared repeatedly across surveys from 2022-2025. While all violations have correction dates, the pattern of recurring problems in core care areas suggests ongoing quality challenges families should investigate during visits.

Mar 4, 2026Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 3, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 14, 2025Routine
9
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Nov 25, 2024Complaint
1
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Sep 12, 2024Routine
6
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Nov 21, 2023Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Nov 6, 2023

$4,194

Ownership & Operations

Who Operates This Facility

Owner / Operator

Siena Skilled Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Generations Healthcare

Chain Size

27 facilities nationwide

Chain avg rating: 3.8/5 · Rank 9 of 33 (Best)

Ownership & Management

Key personnel

Bmo Bank National Association5% or Greater Security InterestMastrocola, LoisW-2 Managing EmployeeMastrocola, LoisOfficer / DirectorOlds, ThomasOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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