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Nursing HomeMedicaid

Shore Acres Care Center and Rehab

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4500 Indianapolis St Ne, Shore Acres · Saint Petersburg, FL 33703109 bedsLicensed & Active
3/5
Medicare
Inspection
Google rating
3.4/5

based on 39 Google reviews

5
4
3
2
1
Shore Acres Care Center and Rehab Nursing Home in Saint Petersburg, FL — Street View
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What this means for your family

While the physical therapy department is consistently praised, the facility struggles with significant cleanliness and staffing issues. We strongly recommend performing unannounced visits at different times of the day and asking management specifically how they handle communication with families when a resident's status changes.

Google Reviews

Google Reviews

39 reviews on Google
Shore Acres Care Center receives highly polarized reviews, with significant praise for its physical therapy department contrasted by severe, recurring complaints regarding cleanliness and staffing levels. While some families report compassionate care and professional nursing, others describe a chaotic environment characterized by poor hygiene, unresponsive staff, and safety concerns.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities8.0MedsN/AMemory1.0Comms2.0Value1.0

Strengths

  • Effective physical and occupational therapy
  • Compassionate and attentive individual staff members
  • Active recreational activities program

Concerns

  • Chronic understaffing leading to neglect (mentioned by 6 reviewers)
  • Poor facility cleanliness and sanitation (mentioned by 5 reviewers)
  • Difficulty communicating with staff or reaching rooms by phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'15(1)'17(1)'19(4)'21(5)'23(3)'25(3)'26(1)

Distribution · 40 analyzed

5
22
4
2
3
1
2
3
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as strengths here, how are those programs integrated into a resident's daily routine?
  • 2I noticed some feedback regarding facility cleanliness; could you walk me through your current housekeeping schedule and how you maintain sanitation in common areas?
  • 3With 109 residents, what protocols do you have in place to ensure consistent communication between nursing staff and family members when we are trying to reach a loved one?
  • 4I see there have been some recent staffing challenges; what steps is the facility taking to ensure that residents receive timely and attentive care throughout the day and night?
  • 5Since recreational activities are a highlight, could you show me the activity calendar and explain how you tailor these programs to residents with different levels of mobility or interest?
  • 6How does your nursing team handle medical emergencies or changes in a resident's condition during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

My father has been there for physical therapy which is great but he told me he was treated badly by the nursing staff and aides. I myself had a hard time reaching by phone nurses for updates and reaching my father’s room.

Rehab patient's family · 2024☆☆☆☆

My great grandmother spent the last 6 months of her life in this facility, and our family could not have put her in better hands. The staff are extremely professional, organized, friendly, and most importantly caring.

Long-term resident's family · 2022★★★★★

This place is under staffed, nurses have 30 patients to care for. Therapy dept is fantastic, management lost, stole wife's belongings after they sent her to the hospital,

Long-term resident's family · 2022☆☆☆☆
Source: 39 Google reviews

Quality Measures

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.3)

Shore Acres has 22 deficiencies across three surveys with no complaint-triggered issues, suggesting families haven't filed formal reports about care problems. The facility shows recurring issues with resident assessment and care planning, medication management, and fire safety systems. All deficiencies have been corrected by the facility, indicating responsiveness to identified problems, though some issues like fire alarm maintenance have reappeared in multiple surveys.

May 30, 2024Routine
11
0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

Feb 25, 2022Routine
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 18, 2020Routine
8
0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Shore Acres Care Center and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Gold FL Trust II

Chain Size

36 facilities nationwide

Chain avg rating: 3.1/5 · Rank 22 of 46

Ownership & Management

Owners

Shore Acres Nursing Holdco LLC

Owner · Organization

100%

FL Master Opco Holdco LLC

Owner (parent company) · Organization

FL Snf Trust I

Owner (parent company) · Organization

FL Snf Trust II

Owner (parent company) · Organization

Key personnel

Moreno, CarlosW-2 Managing EmployeeGarfinkel, AllanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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