Abbey Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 93 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (8 vs median 6.0)
- High staff turnover (50%)
- High RN turnover (59%)
Bottom 25% in FL · Below recommended RN staffing · Worst in FLORIDA INSTITUTE FOR LONG-TERM CARE chain · $139,355 in fines
What this means for your family
While the facility has a dedicated therapy team and some residents report a positive, family-like atmosphere, the recurring reports of medication errors and slow response times are critical safety concerns. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensuring you have a direct line of communication with the nursing supervisor.
Google Reviews
Google Reviews
93 reviews on Google“Abbey Rehabilitation and Nursing Center (also referred to as St. Petersburg Rehab) receives highly polarized feedback, with some residents praising the staff and therapy programs while others report severe neglect and unsanitary conditions. Families should be aware of recurring complaints regarding slow response times to call buttons, medication errors, and cleanliness issues like pest infestations. While some reviewers highlight recent management improvements, the consistency of care remains a significant point of contention.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Friendly and attentive individual staff members
- Engaging activities and outings
- Recent management-led facility improvements
Concerns
- Slow or non-existent response to call buttons (mentioned by 6 reviewers)
- Medication management errors (mentioned by 4 reviewers)
- Unsanitary conditions including pests and odors (mentioned by 5 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 122 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard great things about your physical therapy programs; could you tell me more about how you tailor those plans for individual residents?
- 2With the recent management-led improvements, what specific steps have been taken to enhance the cleanliness and upkeep of the resident rooms?
- 3How does the nursing team ensure that medication is administered accurately and on schedule every day?
- 4What is the protocol for responding to call buttons, and how do you ensure staff can reach residents quickly during the night?
- 5How do you keep family members updated on any changes in a loved one's health or daily well-being?
- 6What kind of engaging activities or community outings do you have planned for the residents this month?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was horrible to me. They messed up my medication everyday. They simply don't care. I rarely slept the whole time I was there.”
“The therapy team was outstanding and very patient, encouraging, and always going above and beyond to help her regain strength and confidence.”
“In the 30 mins I was there i saw 3 German cockroaches and a baby one crawling on the wall and floor. Shouldn't have to play squish the bugs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with multiple families filing complaints that triggered federal investigations, including recent abuse and neglect violations in both 2024 surveys. The most recurring problems involve resident protection from abuse/neglect, infection control, and laboratory services coordination. While all deficiencies show correction dates, the pattern of repeated abuse-related complaints and the facility's failure to prevent these issues from recurring suggests ongoing systemic problems that warrant careful consideration before placement.
Dec 12, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 24, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Oct 12, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Oct 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 3, 2021Routine2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Dec 19, 2019Routine12
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Dec 12, 2024
$53,625
Fine
Jan 24, 2024
$85,730
Ownership & Operations
Who Operates This Facility
Abbey Rehabilitation and Nursing Center
nonprofit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 18 of 18 (Worst)
Ownership & Management
Owners
Fi-The Abbey, LLC
Owner · Organization
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit stpetenursingrehab.com
Medicare data downloads
Original nursing home datasets
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