Westminster Palms
Families consistently rate this highly — reviewers highlight exceptional dining variety and quality. Schedule a visit to confirm the fit.
based on 54 Google reviews
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What this means for your family
Westminster Palms is an excellent choice for families seeking a vibrant, active lifestyle with high-quality dining and a beautiful waterfront setting. However, if you are looking to establish business partnerships or require urgent administrative follow-ups, you should verify their current communication protocols, as one recent reviewer reported significant difficulty reaching management.
Google Reviews
Google Reviews
54 reviews analyzed“Westminster Palms is highly regarded by long-term residents and their families for its exceptional dining, vibrant activity programs, and prime waterfront location. While the majority of reviewers praise the caring staff and beautiful amenities, one reviewer reported significant difficulties with administrative communication and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional dining variety and quality
- Prime waterfront and downtown location
- Engaging social and fitness activities
- Compassionate and attentive care staff
- Beautifully maintained apartments and grounds
Concerns
- Poor administrative communication and responsiveness to inquiries
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the dining experience is such a highlight here, could you tell us more about how the menu is planned and if there are options for specific dietary needs?
- 2With such a beautiful waterfront and downtown location, what are some of the favorite local outings or social activities the residents enjoy?
- 3We noticed how much care goes into responding to feedback from the community; how does the management team typically share important facility updates or changes with families?
- 4How do you ensure that the high level of attentive care the staff is known for is maintained during the overnight hours or in the event of a medical emergency?
- 5What is the process for families to get in touch with the administration if we have a quick question or need to share an update about our loved one?
- 6Could you show us some of the common areas and explain how the fitness and social activities are integrated into the daily routine for residents?
Personalized based on this facility's data
Key Review Excerpts
“When I first moved here, I was nursing a bad hip and was having trouble getting myself and my stuff out of my car in the parking lot. A kitchen worker saw through a window that I was struggling and ran out to help me. That display of caring and kindness has proven to be a hallmark of this facility that I now call home.”
“I had a sudden health crisis a few months ago. Before I realized I was in trouble, two staffers came to my aid, supporting me, calling the EMTs, calling someone to come care for my dog, keeping me and my dog safe. I can’t say enough about how good it is to live here!”
“My mother has been in assisted living and now skilled nursing at Westminster Palms for almost two years. She has made many good friends. Among them are many of the staff. They have been caring and proficient.”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
5 deficiencies from 12 inspections
Sep 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 28, 2025RoutineCleanReport
No deficiencies found during this inspection.
Apr 8, 2024Complaint
MEDICATION - RECORDS
ALZHEIMER DISEASE/DEMENTIA; TRAINING
May 18, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jun 1, 2021Routine
EMERGENCY MANAGEMENT PLANNING
May 1, 2020OtherCleanReport
No deficiencies found during this inspection.
Apr 4, 2019Routine
TRAINING - STAFF IN-SERVICE
STAFFING STANDARDS - STAFF
Ownership & Operations
Who Operates This Facility
Palm Shores Retirement Community, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit westminsterpalmsfl.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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