Shawnee Senior Living
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in IL · Below recommended RN staffing · Above average staffing · $220,688 in fines · Abuse citation
What this means for your family
This facility is well-regarded for its dedicated nursing staff and effective rehab programs, making it a strong candidate for recovery care. However, because the building is older with small rooms and reports of understaffing, we recommend touring the facility to ensure the space meets your needs and asking management directly about their current staffing ratios.
Google Reviews
Google Reviews
29 reviews on Google“Shawnee Senior Living receives consistent praise for its dedicated and compassionate nursing staff, who are frequently noted for working hard despite being understaffed. While families appreciate the quality of care and rehab services, some reviewers point out that the facility is an older building with small shared rooms and occasional communication challenges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective rehab and wound care services
- Clean and well-maintained environment
- Responsive to family requests and concerns
Concerns
- Understaffing and overworked employees (mentioned by 2 reviewers)
- Small, cramped shared rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that same level of dedicated care is maintained during busy shifts?
- 2Since wound care and rehab are known strengths here, could you walk us through how the medical team manages specialized care plans for residents?
- 3We want to make sure our loved one feels comfortable; could you show us some of the room layouts and explain how you manage privacy in shared spaces?
- 4What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with each other?
- 6How does the management team stay in touch with families to address any specific requests or concerns that might arise?
Personalized based on this facility's data
Key Review Excerpts
“The staff, CNA'S, LPN'S, RN'S were stupendous! Were they understaffed and overworked yes but it never stopped them from taking care of my mom.”
“I only give it a 4 star because of Corporate. They are understaffed and overworked but those that work there work hard. My hubby is still there and so far he is treated kindly and they do their best to meet his needs.”
“My father in law spent 3 weeks there after a very long hospital stay he recieved excellent care and rehab to get him strong enough to go home. Its an older building rooms are small however care was great.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Shawnee Senior Living has concerning patterns, with 75 deficiencies across 15 surveys and 23 complaint-triggered violations where families filed reports about problems. The most recurring issues involve accident prevention and resident safety, protection from abuse and neglect, and nursing care quality. While most deficiencies show correction dates, the frequency of complaints and repeated safety violations in recent years warrant careful consideration during your visit.
Jan 20, 2026Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jan 8, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 3, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 22, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 16, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 12, 2025Routine12
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Jan 20, 2026
$92,820
Payment Denial
Jan 20, 2026
13-day denial
Fine
Jun 28, 2024
$220,688
Payment Denial
Jun 28, 2024
49-day denial
Ownership & Operations
Who Operates This Facility
Shawnee Senior Living
for profit
Ownership & Management
Owners
Senior Living Holdings LLC
Owner · Organization
Atru LLC
Owner (parent company) · Organization
Bensenville Holdings LLC
Owner (parent company) · Organization
Lhch LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit shawneeseniorlivingllc.com
Medicare data downloads
Original nursing home datasets
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