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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 91 Google reviews
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Public Google reviewers rate Shavano Park Senior Living highly. Reviewers highlight: compassionate and attentive care staff, engaging and diverse resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Shavano Park Senior Living is highly regarded by many families for its compassionate, attentive staff and a welcoming, home-like environment, particularly within the Memory Care unit. While many praise the quality of care and engaging activities, some recent reviewers have raised serious concerns regarding cleanliness, maintenance issues like hot water outages, and inconsistent staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 95 analyzed
The owner relies heavily on a small set of repetitive templates to respond to positive reviews. While they personalize the greeting with the reviewer's name, the body of the response rarely acknowledges the specific details or staff members mentioned in the reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mother lived at Shavano Park Memory Care for about ten months, and I have the highest praise for the director, Christine, and Gracie who always kept me updated and in the loop with what was going on.”
“The staff and community are all very caring and truly care for their residents. Christine and Heather do an amazing job at creating a welcoming and safe environment.”
“Even though she passed early 2023 we still come by to say hi to staff because they became like family.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in March 2024 identified issues regarding fire safety equipment maintenance and employee background check procedures. Previous inspections from 2020 noted deficiencies related to emergency planning, hazardous area management, and gas line testing documentation.
Health Code (4 violations)
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to ensure portable fire extinguishers were properly sized based on the referenced codes and standards.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Life Safety Code (3 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
Meridian Shavano Park Alalz Oe Lp
for profit
MORADA SENIOR LIVING LLC
HEATHER VRANA
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Google Maps
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Google Reviews
91 reviews from families & visitors
Official Website
Visit shavanoparkseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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