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Shavano Park Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3220 N. Loop 1604 W, Shavano Park, TX 7823190 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 91 Google reviews

5
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What this means for your family

This facility is an excellent choice if you prioritize a compassionate, highly engaged caregiving staff and a vibrant social calendar. However, you should proactively ask about their current maintenance protocols and staffing levels during evening and weekend shifts to ensure consistent service.

Google Reviews

Google Reviews

91 reviews on Google
Shavano Park Senior Living is highly regarded by many families for its compassionate, attentive staff and a welcoming, home-like environment, particularly within the Memory Care unit. While many praise the quality of care and engaging activities, some recent reviewers have raised serious concerns regarding cleanliness, maintenance issues like hot water outages, and inconsistent staffing levels.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean6.0Activities9.0MedsN/AMemory9.0Comms8.0Value3.0

Strengths

  • Compassionate and attentive care staff
  • Engaging and diverse resident activities
  • Welcoming and home-like atmosphere
  • Strong leadership in Memory Care

Concerns

  • Inconsistent staffing and slow response times (mentioned by 2 reviewers)
  • Maintenance and facility upkeep issues (e.g., hot water) (mentioned by 2 reviewers)
  • Concerns regarding cleanliness and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(4)'20(4)'22(10)'24(37)'26(7)

Distribution · 95 analyzed

5
77
4
5
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10
18 reviews posted between Jul 16, 2024Jul 18, 2024 · 18 were 5-star

How They Respond to Reviews

83%response rate
Generic

The owner relies heavily on a small set of repetitive templates to respond to positive reviews. While they personalize the greeting with the reviewer's name, the body of the response rarely acknowledges the specific details or staff members mentioned in the reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassionate and attentive care your staff provides; how do you ensure that level of personal connection is maintained with every resident?
  • 2With your specialized Memory Care certification, what are some of the specific engaging activities you have planned to keep residents mentally and socially active?
  • 3How does the leadership team approach training staff to ensure consistent response times and attentive care throughout all shifts?
  • 4Could you tell us about your current plans for facility maintenance and any recent updates made to ensure everything from plumbing to cleanliness is top-notch?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting help to a resident quickly?
  • 6We love the idea of a home-like atmosphere; how do you involve families in the daily life and community events at Shavano Park?

Personalized based on this facility's data


Key Review Excerpts

My mother lived at Shavano Park Memory Care for about ten months, and I have the highest praise for the director, Christine, and Gracie who always kept me updated and in the loop with what was going on.

Memory care family member · 2025★★★★★

The staff and community are all very caring and truly care for their residents. Christine and Heather do an amazing job at creating a welcoming and safe environment.

Local Guide · 2025★★★★★

Even though she passed early 2023 we still come by to say hi to staff because they became like family.

Long-term resident's family · 2024★★★★★
Source: 91 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
7deficiencies

Key Findings

The most recent inspection in March 2024 identified issues regarding fire safety equipment maintenance and employee background check procedures. Previous inspections from 2020 noted deficiencies related to emergency planning, hazardous area management, and gas line testing documentation.

Mar 26, 2024Routine

Health Code (4 violations)

Health CodeCorrected Apr 11, 2024

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Apr 11, 2024

The facility failed to ensure portable fire extinguishers were properly sized based on the referenced codes and standards.

Health CodeCorrected Apr 11, 2024

The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.

Health CodeCorrected Apr 11, 2024

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

Jan 29, 2020Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Mar 31, 2020

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Feb 3, 2020

The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.

Life Safety CodeCorrected Jan 31, 2020

The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Meridian Shavano Park Alalz Oe Lp

Organization Type

for profit

Management Company

MORADA SENIOR LIVING LLC

Administrator

HEATHER VRANA

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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