Assisted Living · End, NC
292 Mcdougall Drive West, West End · End, NC 27376
About this listing
Catalog updated Aug 3, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 60 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Seven Lakes Assisted Living highly. Reviewers highlight: compassionate and welcoming staff, clear and consistent communication. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate and communicative staff that treats residents like family, with specific praise for the admissions process and long-term staff stability. However, one reviewer noted a significant decline in responsiveness and communication regarding a resident's care toward the end of their stay.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The model recorded a sentiment score, but no supporting summary was provided. Read the original reviews for context.
The model recorded a sentiment score, but no supporting summary was provided. Read the original reviews for context.
The model recorded a sentiment score, but no supporting summary was provided. Read the original reviews for context.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
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Distribution · 11 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff and admissions coordinator are always communicative and hospitable to assisting us with placement of patients. The staff are welcoming , compassionate and know their residents thoroughly.”
“The team at Seven Lakes Assisted Living and Memory Care have a longevity that is rare in senior living. The Director and entire team go above and beyond to be involved in the day to day operations and taking care of the residents.”
“My mom was placed at this facility about a year ago. Amanda and her staff take such good care of her. Mom is treated like family.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that furniture in the special care unit (SCU) living room was clean and safe. Specifically, 7 of 15 chairs were observed to have various dark, circular, or white stains, and one chair had discolored, worn, and thinning fabric.
The facility failed to ensure that furniture in the Special Care Unit (SCU) living room was clean and safe. Observations revealed 7 of 15 chairs were soiled with various stains, including dark circular, white, and brown lumpy substances. Additionally, some furniture showed signs of wear, such as thinning fabric, and residents were observed sitting in these unclean chairs.
The facility failed to ensure that several medication aides had required documentation, including employment verification and state-approved 5-hour, 10-hour, or 15-hour medication administration training certificates. Specifically, 3 of 6 sampled aides lacked employment verification or required training documentation, and 1 additional aide lacked the required training certificate.
The facility failed to ensure that medication aides had proper employment verification or required documentation of state-approved medication administration training. Specifically, several sampled staff members lacked the necessary certificates for the 5-hour, 10-hour, or 15-hour training programs.
The facility failed to ensure safety and security on the Special Care Unit (SCU) because several windows were able to be opened easily, posing a risk to residents. Specifically, some newer windows had latches that were easily accessible to residents, allowing the windows to open beyond the safe limit of 4 inches. Additionally, some older windows were found to be difficult to operate, and certain windows opened to an unsecured area near the facility driveway and dumpsters.
The facility failed to maintain building equipment in a safe and operating condition, specifically regarding window security on the Special Care Unit. Investigators found several windows that were heavy, stuck, or difficult to open, and others that were easily unlocked and opened to an unsecured area near the driveway and dumpsters.
The facility failed to have modified diet service staff follow specific guidance for three residents who required a regular, pureed consistency diet. This lack of guidance for texture-modified diets poses a risk to residents with difficulty chewing or digesting food.
The facility failed to ensure timely physician referrals for a resident experiencing poor appetite, medication refusal, and wound care needs. This failure resulted in a continued decline in the resident's health and the worsening of a decubitus ulcer.
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292 Mcdougall Drive West, End, NC 27376
Confirm current status with NC Division of Health Service Regulation.
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Google Reviews
11 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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