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based on 18 Google reviews

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Every family's needs are unique. We encourage you to visit Serenity Oaks Assisted Living and Memory Care in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Serenity Oaks appears to have undergone significant ownership changes that dramatically affected quality. While recent reviews praise caring staff, excellent food, and clean facilities under new ownership, concerning reports of roaches, overmedicated residents, and poor hygiene during transition periods create uncertainty about current conditions.
Quality Themes
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Concerns
Rating Trends
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Key Review Excerpts
“People were knocked out, looked overmedicated, it was really sad. There were a few roaches in the hallways and in the kitchen on the counter”
“The owner and staff care for the residents. It's easy to see in their daily interactions and in how clean, comfortable, and well cared for the residents are”
“I chose to give the facility a chance after a stellar recommendation from the representative of the Texas long-term care Ombudsman”
Source: Texas Health & Human Services Commission
Key Findings
During the April 2024 inspection, Serenity Oaks was cited with 17 health code violations, including issues with medication security, resident documentation, and staff training. Most of these issues were corrected by June 2024. No enforcement actions were found on record.
Health Code (16 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to post a copy of the most recent inspection report.
The facility failed to provide a locked area for all medications.
The provider failed to post the facility license as required.
The facility failed to provide every resident with a copy of the Resident Bill of Rights.
The facility failed to post the Resident Bill of Rights.
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to maintain outdoor areas in good condition and to keep outdoor areas free of fire or health hazards.
The facility failed to keep current and complete personnel records
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to ensure that each resident had a health examination by a physician performed within the required timeframe.
The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident.
The facility failed to ensure that menus were prepared to provide a balanced and nutritious diet, that food was palatable and varied, or that menus were planned one week in advance, followed, posted and kept for 30-days, with variations documented.
The facility failed to maintain in each resident's active clinical record a signed copy of the required form concerning Authorized Electronic Monitoring.
The facility failed to provide every resident's immediate family with the HHSC telephone hotline number to report suspected abuse, neglect, or exploitation and document that the family received it.
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
No deficiencies are reported in this inspection record.
Soalmc Live Oak, LLC
for profit
CARE SENIOR LIVING, LLC
ZOILA TAPIA
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Google Reviews
18 reviews from families & visitors
Official Website
Visit serenityoaksassistedliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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