Public Google reviewers rate this highly and often mention friendly and professional front office staff. Schedule a visit to confirm the fit.
based on 70 Google reviews
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Public Google reviewers rate Esplanade Gardens Senior INC highly. Reviewers highlight: friendly and professional front office staff, engaging social activities and events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Esplanade Gardens is highly regarded by many long-term residents and families for its friendly atmosphere, beautiful grounds, and engaging social activities. However, recent reviews from 2025 and 2026 express serious concerns regarding a decline in leadership quality, potential neglect in memory care, and inconsistent care standards following a change in management.
Quality Themes
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Concerns
Rating Trends
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Distribution · 75 analyzed
The owner provides highly personalized, warm, and emotionally intelligent responses that often reference specific residents by name and share intimate details about their lives. They handle negative feedback with professional empathy and a direct invitation to resolve issues privately.
Personalized based on this facility's data
Key Review Excerpts
“The staff here from top down has had a “Yes Mentality” in meeting my family’s loved one’s needs. If you are looking for a place for your loved one, I would start here.”
“This assisted living facility used to be a wonderful place. The staff were attentive, communication with families was consistent, and there was a strong sense of leadership and accountability. Unfortunately, things significantly declined after new management took over.”
“The staff is always very friendly, the meals are very good and come out hot. I have made very good friends living here and love playing Bingo!”
Source: Texas Health & Human Services Commission
Key Findings
Esplanade Gardens Senior Inc has no current enforcement actions on record. While a 2021 inspection noted six violations, the most recent detailed findings from 2019 related to fire safety and building maintenance standards, all of which were marked as corrected.
No deficiencies are reported in this inspection record.
Life Safety Code (5 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
Esplanade Gardens Senior INC
nonprofit
SILVERCREST PROPERTIES LLC
MELISSA VILLARREAL
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Official Website
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TX HHSC — View Official Record
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