Sequoia Transitional Care
Strong Medicare quality ratings; families often praise top-notch rehabilitation and therapy services. Still worth an in-person visit.
based on 49 Google reviews
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What this means for your family
This facility is an excellent choice for physical rehabilitation due to its industry-leading therapy gym and skilled therapists. However, if your loved one has complex medical needs or requires strict glucose monitoring, you must closely supervise their care, as multiple families have reported dangerous delays in medical response and inadequate monitoring of vital symptoms.
Google Reviews
Google Reviews
49 reviews analyzed“Families considering Sequoia Transitional Care will find a facility praised for its exceptional therapy department and a nursing staff that many describe as warm, attentive, and professional. However, there are serious, documented concerns regarding medical oversight, specifically regarding unaddressed pain and delayed emergency responses, as well as significant issues with facility maintenance and administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Top-notch rehabilitation and therapy services
- Friendly and caring nursing and CNA staff
- Clean and recently remodeled facility
- Spacious private and semi-private rooms
Concerns
- Serious medical neglect and delayed emergency response (mentioned by 2 reviewers)
- Inadequate food portions or patient hunger (mentioned by 2 reviewers)
- Poor administrative communication and phone accessibility (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how recently the facility has been remodeled; could you tell us more about the layout of the private and semi-private rooms?
- 2How does the nursing team ensure that medication schedules are strictly followed and double-checked for accuracy?
- 3What is the protocol for responding to a medical emergency during the night or over the weekend?
- 4We've heard great things about your rehab and therapy services; how do you coordinate those sessions with the daily nursing care?
- 5How do you ensure that residents receive adequate nutrition and that their dietary needs and appetites are being met?
- 6How can we best stay in touch with the administration, and what is the best way to reach a supervisor if we have a question about our loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy room is the largest in Porterville and is top notch. I would feel comfortable putting mom here.”
“On multiple occasions, my dad called me in severe pain. This guy had a heart attack and told me his pain was at a 4 so I knew it was bad. When I arrived, his foot was so infected it was making him vomit.”
“My dad was there for 1 day and a half and had to be rush to the ER as his sugar level went down to 44, and staff there said it would be okay, but the after several hours it went up to 105 or so my dad looked bad, he was like incoherent and breathing heavy and nurse would say he will be okay.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to 11 deficiencies at this facility, indicating ongoing concerns about nursing staffing, care planning, and communication with families. Recurring issues include inadequate registered nurse coverage, poor care planning, meal quality problems, and medication management failures. While most violations have been corrected, some recent fire safety and quality assurance deficiencies remain unaddressed.
Jan 15, 2026Routine10
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Dec 31, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 17, 2025Complaint4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 9, 2025Routine15
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Nov 8, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Oct 14, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
Dec 31, 2025
$28,520
Fine
Apr 17, 2025
$41,759
Payment Denial
Apr 17, 2025
18-day denial
Ownership & Operations
Who Operates This Facility
Sequoia Transitional Care
for profit
Chain Affiliation
Pacs Group
264 facilities nationwide
Chain avg rating: 2.9/5 · Rank 60 of 260
Ownership & Management
Owners
Providence Group of California LLC
Owner · Organization
Providence Group Nh, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit sequoiatc.com
Medicare data downloads
Original nursing home datasets
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