Scott Lake Health and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 236 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High RN turnover (61%)
Bottom 25% in FL · Below recommended RN staffing · Below chain average · $27,231 in fines · Abuse citation
What this means for your family
Scott Lake is highly regarded for its cleanliness and effective rehabilitation programs, making it a strong contender for short-term recovery. However, families should be aware of reports regarding inconsistent staffing and medication management; we strongly recommend conducting a tour and asking specifically about their process for handling call lights and dietary requirements during off-hours.
Google Reviews
Google Reviews
236 reviews on Google“Scott Lake Health and Rehabilitation Center is widely praised for its modern, exceptionally clean facility and a friendly, professional staff that many families feel provides a welcoming environment. While many reviewers report high-quality rehabilitation services and attentive care, there is a recurring pattern of critical concerns regarding understaffing, slow response times to call lights, and occasional errors in medication or dietary management.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Friendly and professional staff
- High-quality physical and occupational therapy
- Welcoming, resort-like atmosphere
Concerns
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Medication administration errors (mentioned by 3 reviewers)
- Poor communication from nursing/administrative staff (mentioned by 4 reviewers)
- Dietary/meal service errors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 207 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on improving communication, what is the best way for our family to stay updated on our loved one's daily progress and care changes?
- 2We understand that medication management is a high priority; could you walk us through the safety protocols and double-check systems you have in place to ensure accuracy?
- 3With your facility being quite large at 120 residents, how do you manage staffing levels to ensure that call lights are answered promptly throughout the day and night?
- 4We’ve heard wonderful things about your therapy programs; how do you integrate those sessions into the daily routine to ensure residents stay active and engaged?
- 5Since dietary preferences and nutrition are so important, how do you handle meal service to ensure that specific dietary orders are consistently met for each resident?
- 6With the recent health inspection results, what specific steps is the leadership team taking to address those areas and improve the overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The facility is always clean in the public areas and the cleaning ladies sweep residents room everyday. They have some kind of activities or exercises everyday around 10a and 2p in the afternoon.”
“The staff is friendly, helpful and understanding. They are open to visits, the facility is clean and comfortable and our loved one gained weight from the good food. The rehab Therapists communicated with us often.”
“My 82 year-old mom went to Scott Lake for rehab after a broken ankle. We had a terrible experience. They appear to be short staffed. Response time when assistance was needed was HOURS.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with multiple family complaints triggering investigations that found problems with medication management, resident protection from abuse and neglect, and accident prevention. Families have filed reports that led inspectors to discover repeated medication errors, failures to protect residents from harm, and unsafe conditions. While all deficiencies show correction dates, the pattern of complaint-driven investigations and recurring issues in critical care areas like medication safety suggests ongoing quality problems that families should carefully consider.
Oct 23, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 1, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 30, 2024Complaint2
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 16, 2023Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 16, 2023Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 21, 2023Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 1, 2025
$68,770
Fine
Aug 21, 2023
$11,638
Fine
May 19, 2023
$4,543
Fine
May 19, 2023
$5,200
Fine
May 19, 2023
$5,850
Ownership & Operations
Who Operates This Facility
Scott Lake Health and Rehabilitation Center
for profit
Chain Affiliation
Summitt Care II, INC.
9 facilities nationwide
Chain avg rating: 3.2/5 · Rank 7 of 9
Ownership & Management
Owners
Summit Care Group II Operations Holdings LLC
Owner · Organization
Davis, Alan
Owner
Mitchell, Joseph
Owner
Klein, Esther
Owner (parent company)
Klein, Solomon
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
236 reviews from families & visitors
Official Website
Visit scottlakerehab.com
Medicare data downloads
Original nursing home datasets
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