Sarah a Todd Memorial Home
Strong Medicare quality ratings; families often praise warm and compassionate nursing staff. Still worth an in-person visit.
based on 62 Google reviews
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What this means for your family
While many families report excellent end-of-life care and a clean environment, there have been recent, serious concerns regarding understaffing and patient safety. We strongly recommend that you conduct an unannounced visit and specifically ask about the staff-to-patient ratio during evening and weekend shifts to ensure your loved one's needs will be met.
Google Reviews
Google Reviews
62 reviews on Google“Sarah A. Todd Memorial Home receives significant praise for its cleanliness and compassionate, attentive staff, particularly regarding end-of-life care. However, some families have reported serious concerns regarding understaffing and the quality of medical oversight, including incidents involving patient safety and disrespectful communication from staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate nursing staff
- Consistently clean and well-maintained facility
- High-quality end-of-life care
- Attentive and friendly environment
Concerns
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Poor communication and disrespectful staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high staffing rating, how does the facility ensure consistent response times for residents who need assistance throughout the day?
- 2Could you walk me through your current process for medication management to ensure accuracy and timely administration for residents?
- 3What protocols do you have in place to ensure clear, consistent communication between the nursing staff and family members regarding a resident's daily health status?
- 4How do you foster a culture of open dialogue and respectful interaction among your staff to ensure every resident feels heard and valued?
- 5With a 5-star rating for end-of-life care, how does your team provide emotional and physical support to both the resident and their family during those transitions?
- 6What kind of daily activities or social programming do you offer to keep residents engaged and connected with the rest of the community?
Personalized based on this facility's data
Key Review Excerpts
“I was very pleased with the end if life care that my Mother received at Sara Todd. The staff was amazing, the building was clean from top to bottom.”
“My mom was at Sarah Todd for over a year. Not a good experience for her or family. Not enough help and room mate would ring bell for my mom and the staff would scream at her not to do that. My mom fell out of bed cause they did not put her bed down.”
“They took great care of my grandmother, right up to the end. I am eternally grateful to their staff for their compassion and care. They also sent flowers to her funeral.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sarah A Todd Memorial Home has 11 deficiencies across four surveys, primarily involving building safety issues (emergency lighting, blocked exits, electrical problems) and resident assessment practices. The facility has provided correction dates for all identified issues. Most recent deficiencies from December 2024 focus on safety infrastructure, food service, and infection control protocols that appear to be addressed.
Jan 8, 2026Routine2
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 19, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Feb 1, 2024Routine2
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 2, 2023Routine1
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Ownership & Operations
Who Operates This Facility
Sarah a Todd Memorial Home
nonprofit
Ownership & Management
Owners
United Church of Christ Homes
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit ucc-homes.org
Medicare data downloads
Original nursing home datasets
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