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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 48 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 26%
Sands Point Center for Health and Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy teams and responsive and accessible administrative leadership. Review the component ratings and current source records before deciding.
Sands Point Center for Health and Rehabilitation receives highly polarized feedback, with many praising the rehabilitation therapy team and administrative leadership, while others report severe neglect regarding basic patient hygiene and staffing shortages. Families frequently highlight concerns about call-light response times, cleanliness, and inconsistent care quality, particularly during off-hours or weekends. Prospective families should be aware that while some find the facility excellent for recovery, others have documented significant failures in daily care and communication.
Quality Themes
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Concerns
Rating Trends
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Distribution · 48 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Within days at Sands Point we worked with the staff of doctors, nurses and aids and they corrected her drug reactions, the difficulty in breathing and later her inflammation problems.”
“The nursing staff is truly exceptional—so gentle, compassionate, and attentive. They treated my relative with dignity and kindness at every step, always taking the time to listen, explain, and make sure they were comfortable and well cared for.”
“My mother was left in her poo and completely wet diaper for a long time without help. She could get urinary track infection the way they ignored the patient.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that led to citations, including concerns about nursing staffing and improper restraint use. The facility shows recurring issues with care planning, nursing services, and building safety systems across multiple surveys from 2019 to 2024. While all deficiencies have correction dates, the pattern of repeated problems in core care areas suggests ongoing challenges with consistent quality management.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a properly installed medical gas master alarm panel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sands Point Center for Health and Rehabilitation
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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