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Assisted Living

San Leandro Senior Living

Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.

348 W Juana Ave, Old San Leandro · San Leandro, CA 9457790 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.9/5

based on 35 Google reviews

5
4
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1
San Leandro Senior Living Assisted Living in San Leandro, CA — Street View
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What this means for your family

This facility is an excellent choice if you prioritize a high standard of cleanliness and a deeply caring, professional staff. While the community atmosphere is exceptionally warm, families should prepare for potentially higher costs compared to other local options and verify if the specific amenities (like pools or saunas) are essential to your needs.

Google Reviews

Google Reviews

35 reviews on Google
Families considering San Leandro Senior Living can expect a warm, family-like atmosphere characterized by exceptionally kind and attentive staff. While the facility is highly praised for its cleanliness, professional care, and delicious food, some reviewers noted that the cost may be higher than budget-friendly alternatives.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0Value6.0

Strengths

  • Warm and attentive nursing and care staff
  • Clean and well-maintained facility
  • Welcoming, family-like community atmosphere
  • Delicious and varied meal options
  • Prime, walkable downtown location

Concerns

  • Higher cost/budget constraints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'19(3)'22(2)'24(4)'26(5)

Distribution · 38 analyzed

5
36
4
1
3
1
2
0
1
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How They Respond to Reviews

93%response rate
Generic

The owner relies heavily on a small set of repetitive templates to respond to 5-star reviews, often using identical phrasing across different reviewers. While they attempt to personalize by including names, the core of the message is almost always a copy-pasted sentiment about the team's passion or excellence.

Questions for Your Tour

  • 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that commitment to communication translate to how you interact with families daily?
  • 2The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay so clean and inviting?
  • 3We've heard great things about the dining experience here; could you tell us more about how the menus are planned and how much variety there is for different dietary needs?
  • 4Since the downtown area is so walkable, what kind of local outings or community activities do the residents typically participate in?
  • 5With the nursing staff being such a central part of the community, how is medical care and monitoring handled during the overnight hours or in an emergency?
  • 6As we plan our long-term budget, are there specific ways the monthly costs are structured, and are there any additional fees we should be aware of for extra services?

Personalized based on this facility's data


Key Review Excerpts

The staff is very nice and professional. They are always willing to help. Their dress and grooming reflects the dignity that is ascribed to the residents. There are many activities provided to keep the resident’s engaged. The facility is VERY CLEAN.

Resident · 2025★★★★★

They go out of their way to help with my mom's 'crisis.' In this case, her hairdresser cancelled due to illness and they found her another appointment and got her there. That is typical of their care and attitude.

Long-term resident's family · 2021★★★★★

The team at Pacifica took great care of my mother. The facility is clean and there are activities for residents. Our family met staff members from the cleaners through the management, everyone was friendly, respectful, and ready to help.

Long-term resident's family · 2023★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

30total
26deficiencies
7 Type A— immediate health risk
19 Type B— non-compliance
Jan 28, 2026Routine

The inspection identified three deficiencies: one Type A deficiency regarding unsecured cleaning chemicals, and two Type B deficiencies concerning facility cleanliness/maintenance and incomplete personnel records. The facility was required to submit updates on several forms, including personnel reports and disaster plans, by specified dates.

Type A87309(a)(1)

Disinfectants, cleaning solutions, and poisonous substances were found unlocked in a resident's room, posing an immediate safety risk. This violates the requirement for locked storage of such items.

Type B87303(a)

The facility was found with a resident's shower containing debris, the resident's room having a strong odor of feces, and the handicapped button at the front door being in disrepair. These issues pose a potential safety risk.

Type B87412(a)

Personnel records were incomplete, specifically the S1, S3, S4, and S5 files. This failure to maintain records poses a potential safety risk to persons in care.

Sep 25, 2025Complaint
CleanReport

This report details an investigation into a complaint regarding failure to provide required notice of fee increase. The investigation found that the allegation was unfounded, meaning the complaint was deemed false or without reasonable basis. No deficiencies were cited in this report.

Mar 20, 2025Other
CleanReport

The facility underwent an unannounced Case Management visit regarding an incident report. Licensing Program Analysts interviewed staff and reviewed resident files. No deficiencies were cited during this inspection visit.

Feb 25, 2025Complaint

The investigation was conducted following a complaint regarding resident care, specifically concerning a pressure injury. While the initial allegations were found to be unsubstantiated, the report cites one deficiency related to resident care standards. This deficiency is classified as Type B, requiring corrective action by the facility.

Type BCCR 87468.2(a)(4)

The facility failed to provide care, supervision, and services meeting individual resident needs by staff lacking sufficient competency.

Jan 7, 2025Routine
CleanReport

The unannounced annual inspection conducted on 01/07/2025 found the facility to be in good order. The LPA observed common areas, dining areas, and various floors, noting that all passageways were free of obstruction and that lighting was adequate. Key safety items, such as fire extinguishers and emergency plans, were noted as being in place and current.

Dec 4, 2024Complaint
CleanReport

The unannounced visit was conducted as a Case Management complaint investigation. The primary deficiency noted was the failure to maintain current medical assessment documentation for a resident (R1). This constitutes a Type B violation requiring the facility to submit proof of correction by the specified date.

Dec 4, 2024Follow-up

The unannounced visit was conducted as a Case Management complaint investigation. The primary deficiency noted was the failure to maintain current medical assessment documentation for a resident (R1). This constitutes a Type B violation requiring the facility to submit proof of correction by the specified date.

Type BCCR 87458(a)

The licensee failed to obtain and keep on file documentation of a medical assessment signed by a physician prior to a person's acceptance as a resident. This is required under LIC 602 (Rev. 9/89), Physician's Report.

Type BCCR 87458(a)

Based on observation, interview, and record review, the licensee did not comply with the requirement for a current medical assessment for R1, which poses a potential health and safety or personal rights risk to persons in care.

Oct 28, 2024Complaint

The investigation was conducted following a complaint regarding notice procedures. The allegation that staff did not provide sufficient notice to the resident's authorized person of change in use was found to be substantiated. The primary deficiency cited relates to the failure to comply with specific requirements for the 60-day eviction notice.

Type BCCR 87224(5)(A)

The facility failed to provide the required 60-day written notice for a change of use. The notice given was not compliant with regulations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

P San Leandro Lp; San Leandro Mgr LLC

Administrator

BERTUCCI, GLENDA T

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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