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Assisted Living

Jones Rest Home

Limited public data on Jones Rest Home. Call, tour, and ask to meet current residents' families — your own impression matters most.

524 Callan Avenue, Estudillo Estates - Glen · San Leandro, CA 9457731 bedsLicensed & Active
Google rating
3.3/5

based on 9 Google reviews

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Jones Rest Home Assisted Living in San Leandro, CA — Street View
Street View

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What this means for your family

While some visitors find the facility clean and neat, recent feedback warns of a lack of rehabilitation services and unprofessional communication. Families should verify the specific level of therapy available and observe the housekeeping standards during their visit.

Google Reviews

Google Reviews

9 reviews on Google
Families should be cautious as reviews are highly polarized, with some noting a clean and neat environment but others reporting a complete lack of rehabilitation services. There are also specific complaints regarding unprofessional administrative staff and a need for better housekeeping.

Quality Themes

Tap a score for details
FoodN/AStaff0.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms0.0ValueN/A

Strengths

  • Clean and neat facility
  • Nice physical environment

Concerns

  • Lack of rehabilitation services
  • Unprofessional administrative/operator behavior
  • Inadequate housekeeping/cleaning staff

Rating Trends

Tap a year to see what changed

2341.02017(2)4.02020(1)5.02022(3)1.02023(1)4.02026(2)

Distribution · 9 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is known for being such a neat and clean environment, how does your housekeeping schedule work to ensure the rooms stay that way?
  • 2How does the administration team handle communication with families to ensure we are always kept in the loop about our loved one's well-being?
  • 3What is the process for managing medical emergencies or sudden changes in health during the night or over the weekend?
  • 4We noticed the facility is quite cozy with 31 residents; how does that small size help you provide personalized attention to each person's needs?
  • 5Could you tell us more about the daily activities and social opportunities available to help residents stay engaged with one another?
  • 6If our loved one were to require physical therapy or specialized rehabilitation in the future, how do you coordinate that care with outside providers?

Personalized based on this facility's data


Key Review Excerpts

VERY nice,clean and neat

Resident's family · 2022★★★★★

This is where you send the relatives you don't care about any more to live out the rest of their lives. No rehabilitation whatsoever.

Critic of care quality · 2023☆☆☆☆
Source: 9 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
6 Type A— immediate health risk
4 Type B— non-compliance
Clean record— no deficiencies found
Mar 4, 2026Complaint
Clean

This report details a complaint investigation conducted on 3/4/2026 regarding allegations of staff handling a resident in a rough manner. Following interviews with staff and residents, the allegation was determined to be unsubstantiated. No deficiencies were cited on this date.

Jan 29, 2026Other
Clean

The case management visit identified multiple deficiencies, including an immediate health risk from unsecured medication and failures in required reporting. Specifically, the facility was cited for leaving unlocked medication in a resident's room and for failing to report a resident transfer to the hospital in a timely manner. Corrective actions are required for all cited violations.

Nov 5, 2025Inspection
Clean

The inspection identified three critical deficiencies, all classified as Type A, indicating immediate risks to resident health and safety. These issues relate to staff background screening (fingerprinting), unsecured medications, and lack of current first aid certification among staff. Immediate corrective action is required for all cited violations.

Nov 14, 2024Inspection
Clean

The inspection was an unannounced 1-Year Annual Required inspection conducted on 11/14/2024. Two critical deficiencies were cited related to staff background checks. Specifically, the facility was cited for missing criminal record clearances for S3, and for failing to provide required clearance transfers for S1 and S2, both of which represent immediate risks to residents.

Nov 20, 2023Inspection
Clean

The facility underwent a 1-Year Annual Required inspection on 11/20/2023. The inspector noted that the facility's fire clearance was approved for 31 clients and observed that general areas, safety equipment, and resident records were adequate. No deficiencies were cited during the visit.

Aug 30, 2023Complaint
Clean

This report details an investigation into three allegations: neglect regarding hydration, failure to provide documents to the responsible person, and failure to follow the care plan regarding food. The investigation concluded that all allegations were unsubstantiated.

Feb 14, 2023Complaint
Clean

This report details a complaint investigation regarding an alleged illegal eviction. The allegation was substantiated because the facility did not follow appropriate eviction procedures, specifically failing to provide required details in the notice to quit as mandated by HSC 1569.683. The facility was cited for this deficiency, which is classified as Type B.

Oct 31, 2022Inspection
Clean

The facility underwent an annual Infection Control Inspection on October 31, 2022. The inspector noted that the facility maintained sufficient supplies, proper sanitation procedures, and that all observed areas were free of obstruction. No deficiencies were cited during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sanhyd, INC.

Administrator

CHARLES W DRAKE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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