Samaritan Care Center and Villa
Strong Medicare quality ratings; families often praise kind and compassionate nursing staff. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
This facility has a dedicated core of staff and active administrative leadership, which many families appreciate. However, because there are serious, recurring reports of hygiene failures and slow response times, we strongly recommend unannounced visits during weekends or evening hours to observe the actual level of care provided.
Google Reviews
Google Reviews
29 reviews on Google“Samaritan Care Center and Villa receives highly polarized feedback, with many reviewers praising the staff's kindness and the facility's clean environment. However, significant concerns exist regarding patient hygiene, basic care standards, and staffing levels, with multiple reports of neglect and poor responsiveness during critical moments. Families should carefully weigh the positive testimonials against serious accounts of inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Kind and compassionate nursing staff
- Clean and well-maintained facility
- Hands-on administrative leadership
- Convenient on-site therapy and dialysis services
Concerns
- Inadequate hygiene and patient neglect (mentioned by 2 reviewers)
- Understaffing leading to delayed care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels are a priority for your residents, how do you ensure that call lights are answered promptly and that residents receive consistent attention throughout the day?
- 2I noticed that medication management is a key focus area; could you walk me through your process for ensuring accuracy and timely administration for residents?
- 3With the on-site therapy and dialysis services available, how do you coordinate those appointments to ensure they don't interfere with the resident's daily social activities or rest?
- 4Some families have expressed concerns regarding hygiene and personal care; what specific protocols do you have in place to ensure every resident receives regular, high-quality assistance with their daily grooming and cleanliness?
- 5Since you have a smaller community of 56 residents, how does your leadership team stay personally involved in overseeing the quality of care and addressing family concerns as they arise?
- 6What steps are taken to ensure that residents remain engaged and socially active, and how do you tailor these activities to meet the needs of those who may have limited mobility?
Personalized based on this facility's data
Key Review Excerpts
“The first day we found her, she was in a soaking wet gown, and her brief was covered in urine and fesses that had dried on the white bed paid.”
“The staff has been especially patient and kind with my father and keeping me up to date on his progress.”
“The first night he fell out of bed. The next day he had to wait hours for a replacement bed to have sheets put on it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family filed a complaint about pest control issues in 2025, highlighting ongoing environmental concerns at this facility. Across four surveys, the facility shows recurring problems with fire safety systems, electrical systems, and infection control protocols. While all deficiencies have correction dates, the repeated violations in critical safety areas like fire alarms, sprinkler systems, and emergency power suggest persistent maintenance challenges that families should discuss during visits.
Feb 12, 2026Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jun 18, 2025Routine16
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have enough space near smoke barriers to protect residents.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
May 5, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Oct 31, 2022Routine25
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Oct 18, 2019Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Samaritan Care Center and Villa
nonprofit
Chain Affiliation
American Health Foundation
6 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 6
Ownership & Management
Owners
American Health Foundation , INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit ahfohio.com
Medicare data downloads
Original nursing home datasets
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