Loading EveryPlace content…
Public Google reviewers rate this highly and often mention warm, professional, and attentive staff. Schedule a visit to confirm the fit.
based on 61 Google reviews
Email Sails Washington INC (thurston) to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Sails Washington INC (thurston) highly. Reviewers highlight: warm, professional, and attentive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Fairwinds Brighton Court is consistently praised for its warm, professional staff and vibrant, clean environment that many residents compare to a hotel. Families frequently highlight the facility's active social calendar and the peace of mind they feel regarding their loved ones' care. While most feedback is overwhelmingly positive, some residents have noted recent changes in culinary style and occasional noise issues.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 91 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Resident care, facilities, and staff are all superior. Our mother is a long term resident, and we have great peace of mind about her care.”
“They do miss the chef that was on staff. They have complained that new chef makes more modern types of food and they're meatloaf, rueben, corn beef hash kind of gals. The place is always clean and bright when I visit once a month.”
Source: WA Dept. of Social & Health Services
Inspection involved multiple repeat deficiencies from 2024. Clients in the Community Protection Program were found to be at risk due to lack of working door alarms and insufficient staff.
Provider failed to implement required safety measures for Community Protection clients, specifically failing to maintain functional door alarms and adequate staffing levels.
Provider failed to treat clients with dignity and consideration by allowing them to live in an unhygienic, unsafe, and unhealthy environment.
Provider failed to review, revise, and update Individual Instruction and Support Plans (IISP) at least semi-annually for all 3 sample clients.
Provider failed to provide the required number of staff to meet the needs of clients based on their plans of care, placing clients at risk.
Provider failed to follow policies regarding IISP updates and Community Protection safety measures.
Provider failed to maintain a safe and healthy environment; documented issues included water leaks, holes in walls, broken bathroom fixtures, and unclean conditions.
The intake ID for this complaint is 175734.
The provider failed to remove the client's name from an internet/cable bill at their previous home after they moved, resulting in the client being held responsible for shared expenses for a residence where they no longer lived and impacting their personal credit.
There are multiple pages provided: page 1 is a follow-up letter confirming correction of past deficiencies, pages 2-3 constitute the Statement of Deficiencies/Plan of Correction report for case 51882, and the final pages are an Investigation Summary Report.
Provider failed to provide necessary dental care for a client; a tooth identified for extraction in 2023 remained untreated as of January 2025, placing the client at risk of pain and infection.
A follow-up inspection on 09/09/2024 determined that the deficiency for WAC 388-101D-0170-2-a was corrected.
Provider failed to provide a safe and healthy environment; broken windows in the kitchen area remained unrepaired for several months, covered only by plastic bags and duct tape.
There is a follow-up letter dated 05/16/2024 confirming that the deficiency was corrected.
Provider failed to ensure a safe and healthy environment for three clients. Observed issues included ants, mold/mildew, wood rot, broken lights, structural damage (caved-in floor, covered holes), and inadequate heating.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit leisurecare.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Fairwinds - Brighton Court
< 1 miAssisted Living · Lynnwood, WA
Sails Washington INC (clark)
< 1 miSupported Living · Lynnwood, WA
Scriber Gardens LLC
< 1 miAssisted Living · Lynnwood, WA
Lynnwood Post Acute Rehabilitation Center
< 1 miNursing Home · Lynnwood, WA
Cottages of Lynnwood
< 1 miAssisted Living · Lynnwood, WA
Cedar Creek Memory Care Community
< 1 miAssisted Living · Edmonds, WA