Cristwood Retirement Community
Limited public data on Cristwood Retirement Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews

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What this means for your family
Cristwood offers a vibrant, community-focused environment that many long-term residents find rewarding. However, due to reports of inconsistent personal care and hygiene, families should conduct a thorough tour and ask specific questions about laundry protocols and daily care routines to ensure their loved one's needs will be consistently met.
Google Reviews
Google Reviews
12 reviews on Google“Cristwood Retirement Community receives highly polarized feedback, with some residents and families praising the compassionate, sacrificial care and vibrant campus atmosphere, while others report serious concerns regarding basic hygiene and neglect. While long-term residents and some families highlight a loving environment and safety, critical reviews point to significant failures in daily care tasks like laundry and personal hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant campus atmosphere
- Compassionate and sacrificial staff
- Reasonable pricing and low-income options
- Active community engagement
Concerns
- Neglect of basic hygiene and personal care tasks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the campus has a very vibrant and active atmosphere; what are some of the most popular community activities or events that residents look forward to each week?
- 2Given that personal care and hygiene are so vital to a resident's comfort, could you walk me through the daily routine for assisting residents with these tasks and how you monitor that they are being completed consistently?
- 3I see that you offer some low-income options; could you explain how that process works and if there are any differences in the level of care provided based on the financial arrangement?
- 4In the event of a sudden medical need or an emergency during the night, what is the specific protocol for staff response and communication with family members?
- 5I appreciate that your team is known for being compassionate and sacrificial; how do you support your staff to ensure they maintain that high level of care and attention to detail throughout the entire day?
- 6Since cleanliness is a top priority for our family, could you share how your housekeeping team schedules deep cleans for resident rooms and common areas to ensure the facility stays well-maintained?
Personalized based on this facility's data
Key Review Excerpts
“The whole staff is positive, loving, compassionate and wise and all this to the point of being sacrificial in their desire to nurture, care and protect their residents.”
“I highly suggest not throwing away the clients cloths, but to actually care and wash them.... Or how to properly cleans a urine soaked elderly person..... Remember God is watching”
“My husband and I have lived here for over four years. We love everything about Cristwood Park. Living next to King's schools offers many opportunities to interact with young people.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 29, 2026Fire10Report
The inspection report dated 04/29/2026 notes that all violations noted during previous related inspection(s) have been corrected.
Extension cords must not be used as a substitute for permanent wiring.
Commercial cooking appliances on casters must be connected via approved appliance connectors and restraining devices.
Swinging fire doors shall close from the full-open position and latch automatically.
Opening protectives in fire-resistance-rated assemblies shall be inspected and maintained.
At least twelve planned and unannounced fire drills shall be held every year.
Materials and firestop systems used to protect penetrations must be maintained.
Requirements for egress doors and locking devices in specific occupancies.
Fire door or fire frame labels are missing in the Oak tree family room; matter is under review with architect.
Sprinkler system testing documentation shows deficiencies; waiting for dry head testing report for Chestnut/ #60.
Records of inspection, testing, and maintenance for fire alarm and detection systems shall be maintained.
Mar 3, 2026Fire
Inspection status is Disapproved. Next inspection scheduled on or after 04/02/2026.
The fire door or fire frame label is missing in the Oak tree at the family room.
The facility provided documentation citing deficiencies for the annual inspection for Chestnut/ #60; waiting for dry head testing report.
Feb 6, 2026Inspection
The facility received consultation regarding WAC 388-78A-2300 (Food and nutrition services) and WAC 388-78A-2481 (Tuberculosis Testing) which were not listed as formal deficiencies in the report.
Failed to assess the ability of Resident 6 to safely use a medical device (transfer pole).
Failed to include necessary care interventions in the Negotiated Resident Care Plan (NRCP) for Residents 2, 4, and 6, including lack of alternate plan for hospice services and missing medication side effect alerts.
Failed to ensure proper and safe installation of side bed rails (SBR) for Residents 1 and 5, posing an entrapment risk.
Failed to follow a dietary order from an external hospice provider regarding liquid consistency for Resident 2, placing them at risk for choking.
Aug 5, 2024Inspection
The facility has 69 total residents, with 16 residing in a locked Memory Care Unit.
The facility failed to renew the Washington state name and date of birth background check for 1 of 5 sampled staff (Staff E) every two years, resulting in employment for one year and nine days without a valid background check.
May 28, 2024Investigation
Follow-up inspection on 07/26/2024 indicated no deficiencies, but the provided documentation primarily details the 05/28/2024 investigation of compliance determination 41220.
The facility failed to ensure three residents received prescribed medications in a timely manner, placing them at risk of health complications, due to failure to reorder medications.
Nov 27, 2023Fire
The inspection conducted on 10/03/2023 resulted in a 'Disapproved' status. A subsequent follow-up inspection on 11/27/2023 confirmed all violations noted during previous inspection(s) have been corrected.
Facility is unable to provide documentation for the annual test of the fire shutter in memory care. The fire door by the kitchen did not latch.
Signage shall be provided on the exhaust hood or system cabinet, indicating the type and arrangement of cooking appliances protected by the automatic fire-extinguishing system.
Facility is unable to provide documentation that the annual fire wall inspection has been completed.
Facility is unable to provide documentation for the 3 year dry system full flow trip test for the poplar building.
Apr 18, 2023Inspection
Follow-up inspection on 06/08/2023 determined deficiencies were corrected.
Facility failed to ensure 2 of 4 residents observed were served diets prescribed by their primary care providers, specifically regarding mechanical soft diet requirements, placing them at risk for choking.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit cristaseniorliving.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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