Alderwood Post Acute & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 117 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (41 vs median 14)
- High staff turnover (68%)
- High RN turnover (86%)
Bottom 25% in WA · Meets national RN staffing standard · $103,091 in fines · Abuse citation
What this means for your family
This facility's therapy department is highly regarded for successful recovery outcomes, making it a potential choice for short-term rehab. However, the recurring, severe reports of call-button neglect and medication errors are significant red flags. If you choose this facility, we strongly advise having a family member present frequently to monitor care and ensure medication and hygiene needs are met.
Google Reviews
Google Reviews
117 reviews on Google“Alderwood Post Acute & Rehabilitation receives highly polarized feedback, with many patients praising the physical and occupational therapy teams for their effective recovery programs. However, a significant number of families report serious concerns regarding chronic understaffing, slow response times to call buttons, medication management errors, and poor communication from nursing and administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Many individual staff members described as kind and attentive
- Clean and well-maintained facility environment
Concerns
- Chronic understaffing and slow response to call buttons (mentioned by 14 reviewers)
- Medication management errors and delays (mentioned by 8 reviewers)
- Poor communication with family members regarding care plans (mentioned by 6 reviewers)
- Poor quality, cold, or unnutritious food (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the physical and occupational therapy teams are highly regarded here; how do you integrate those therapy sessions into a resident's daily schedule?
- 2Given the importance of timely assistance, what is your current process for monitoring and responding to call buttons, especially during shift changes or overnight hours?
- 3We understand that medication management is a critical part of care; could you walk us through the safety protocols you have in place to ensure medications are administered accurately and on time?
- 4Communication is very important to our family; how do you typically keep families updated on changes in a resident’s care plan or health status?
- 5I see that you are very active in responding to feedback online; how do you use that family input to make tangible improvements to the dining experience and food quality?
- 6In the event of a medical emergency, what is the specific protocol for stabilizing a resident and communicating with us as their family members?
Personalized based on this facility's data
Key Review Excerpts
“Miracles happened here and after 6 weeks of rehab, Dad walked out the door with a walker.”
“My husband was left on the toilet for over a half hour without help. He was considered dehydrated and I asked for thickened juice many times. Most of the time he didn't get it.”
“The therapy department is wonderful, it is tremendous. They get you up and going. I am also impressed with the food, it’s not just food its cuisine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 180 deficiencies across 16 surveys, with families filing complaints that triggered 32 additional violations. The most recurring problems involve medication management, nursing staffing, and resident safety issues. Deficiencies span critical areas including abuse reporting failures, infection control lapses, and emergency preparedness problems, with issues persisting across multiple years despite corrections.
Mar 30, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Mar 5, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nov 13, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Sep 3, 2025Complaint4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 20, 2025Routine38
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Federal Penalties
Fine
Nov 13, 2025
$107,820
Fine
Jun 24, 2025
$26,685
Fine
Jun 7, 2024
$65,636
Fine
Dec 14, 2023
$37,455
Ownership & Operations
Who Operates This Facility
Alderwood Post Acute & Rehabilitation
for profit
Chain Affiliation
Hill Valley Healthcare
44 facilities nationwide
Chain avg rating: 2.2/5 · Rank 26 of 40
Ownership & Management
Owners
Wash 6 Snf Operations Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit alderwoodpostacute.com
Medicare data downloads
Original nursing home datasets
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