Rockbrook Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and clean, home-like environment, making it a strong candidate for memory care. However, you must perform due diligence regarding medication administration protocols and nursing oversight, as there is a documented instance of serious medical neglect.
Google Reviews
Google Reviews
17 reviews on GoogleFamilies generally praise Rockbrook for its warm, home-like atmosphere and a staff that demonstrates genuine compassion and 'TLC'. While many residents thrive in the memory care setting, one critical report of medication mismanagement and leadership incompetence serves as a serious warning to investigate nursing oversight closely.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and well-maintained facility
- Warm, home-like atmosphere
- Strong memory care engagement
Concerns
- Medication management errors
- Nursing leadership issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details from the reviews, such as mentioning family members or specific staff members. While some responses use templated phrasing, they are tailored to the content of each individual's feedback.
Questions for Your Tour
- 1We love how much the staff seems to care about the residents here; how do you foster that warm, home-like atmosphere in such a cozy community?
- 2With your specialized memory care certification, what kind of engaging daily activities do you have planned to keep residents active and stimulated?
- 3Could you walk us through your specific protocols for medication administration to ensure everything is handled accurately every time?
- 4How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 5Since the facility looks so well-maintained, what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 6How do you involve families in the care plan to ensure we are all working together for our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“After less than 2 months I was able to take my mom on an outing from memory care for the first time in years and it was an enjoyable experience.”
“I found out she went several days of not receiving medications, she’s a diabetic. The Ed, Sunnye has no clue what she is doing...”
“Everything is clean and cheerful. The residents are kept busy, but each at their own pace. But most importantly, what I see here in abundance is TLC!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Rockbrook Assisted Living and Memory Care had a recent inspection in August 2024 regarding service plan documentation. Previous inspections in February 2022 identified several issues related to fire safety system maintenance and fire drill documentation.
Aug 13, 2024Routine
Health Code (1 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Feb 2, 2022Routine
Life Safety Code (4 violations)
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility failed to conduct required fire drills and document fire drills on the required form.
Ownership & Operations
Who Operates This Facility
Rockbrook Senior Living INC
for profit
LOUIS CARTER
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit rockbrookal.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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