Public Google reviewers rate this highly and often mention warm and attentive nursing and administrative staff. Schedule a visit to confirm the fit.
based on 44 Google reviews

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Public Google reviewers rate Retreat at Carrollton, LLC highly. Reviewers highlight: warm and attentive nursing and administrative staff, modern, beautiful, and clean facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Retreat at Carrollton is highly regarded by families for its brand-new, resort-style facility and an exceptionally warm, professional staff, with frequent praise for leadership figures like Tony. Reviewers consistently highlight the smooth transition process and the high quality of amenities, including a pool, spa, and engaging social activities.
Quality Themes
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Distribution · 50 analyzed
The owner frequently uses the reviewer's name to personalize responses and acknowledges the positive sentiment of the reviews. While they occasionally use templates, they often express gratitude specifically for the support of the community.
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Key Review Excerpts
“The food is absolutely fantastic! Each meal is thoughtfully prepared and caters to a variety of dietary needs, ensuring everyone enjoys their dining experience.”
“I have been in the senior living industry for over 10 years, and this community is by far the best I have ever encountered. Retreat at Carrollton is not a facility. It is a community of caring people who truly love our older adults.”
Source: Texas Health & Human Services Commission
Key Findings
A comprehensive inspection on December 14, 2023, identified 31 violations primarily related to Life Safety Code standards, including issues with fire alarms, smoke detectors, and emergency exits. While many of these deficiencies were corrected by April 2024, the report highlights significant past concerns regarding facility safety and maintenance.
Health Code (3 violations) | Life Safety Code (26 violations)
The facility failed to ensure the fire alarm system automatically notified emergency forces.
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to provide additional smoke detectors and heat detectors in living units with ranges or stoves.
The facility failed to keep floors in good condition and regularly cleaned.
The facility failed to ensure corridors met the Life Safety Code.
The facility failed to ensure equipment using natural gas or propane met the referenced codes and standards.
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to ensure that all alarm initiating devices would automatically activate an audible or visual alarm at the facility.
The facility failed to provide at least two separate stairs between the ground floor and other floors and that all stairs used as a means of egress meet the Life Safety Code.
The facility failed to provide a telephone for use by residents and staff with emergency telephone numbers posted at or near the telephone.
The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.
The facility failed to provide smoke detectors in the required locations.
The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics.
The facility failed to provide a staff area on each floor and in each separate building containing resident bedrooms with all the required features.
The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.
The facility failed to provide smoke compartmentation where required.
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to provide a janitorial facility in the kitchen area and exclusively for the kitchen and failed to provide a can or cart washing area with hot and cold water.
The facility failed to provide required emergency lighting.
The facility failed provide the minimum fire-resistant construction based on the height of the building.
The facility failed to provide portable fire extinguishers that met the referenced codes and standards.
The facility failed to provide a janitorial facility in the kitchen area and exclusively for the kitchen and failed to provide a can or cart washing area with hot and cold water.
The facility failed to ensure a bedroom had a floor area of at least 100 square feet for a single-occupancy bedroom or at least 80 square feet per resident in bedrooms occupied by more than one resident.
The facility failed to provide a manual fire alarm system that met the referenced codes and standards.
The facility failed to provide smoke compartmentation where required.
The facility failed to ensure corridors met the Life Safety Code.
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to ensure that, if laundry was co-mingled and processed in a single central location in the facility, the laundry facility provided all the required fire protection and sanitization features.
The facility failed to provide a communication system when resident bedrooms or living units were located on two or more floors or in multiple buildings.
The facility failed to ensure a generator that provided emergency power for required emergency systems met the referenced codes and standards.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
Retreat at Carrollton, LLC
for profit
12 OAKS MANAGEMENT SERVICES, INC
CHRIS JOHNSON
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TX HHSC — View Official Record
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