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Assisted Living

Retreat at Carrollton, LLC

Families consistently rate this highly — reviewers highlight warm and attentive nursing and administrative staff. Schedule a visit to confirm the fit.

4010 Nazarene Drive, Indian Creek · Carrollton, TX 75010122 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 44 Google reviews

5
4
3
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1
Retreat at Carrollton, LLC Assisted Living in Carrollton, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a high-end, resort-like environment with a deeply caring staff. The transition process is a documented strength, making it ideal for urgent moves, though you should verify specific dietary preferences as the dining experience is a major highlight.

Google Reviews

Google Reviews

44 reviews on Google

The Retreat at Carrollton is highly regarded by families for its brand-new, resort-style facility and an exceptionally warm, professional staff, with frequent praise for leadership figures like Tony. Reviewers consistently highlight the smooth transition process and the high quality of amenities, including a pool, spa, and engaging social activities.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms9.0Value8.0

Strengths

  • Warm and attentive nursing and administrative staff
  • Modern, beautiful, and clean facility
  • Smooth and supportive move-in process
  • High-end amenities including pool, spa, and putting green
  • Engaging social activities and community atmosphere

Rating Trends

Tap a year to see what changed

2345.02024(24)4.72025(23)5.02026(3)

Distribution · 50 analyzed

5
48
4
0
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0
2
0
1
2
10 reviews posted between May 10, 2024May 11, 2024 · 10 were 5-star

How They Respond to Reviews

0%response rate
Good

The owner frequently uses the reviewer's name to personalize responses and acknowledges the positive sentiment of the reviews. While they occasionally use templates, they often express gratitude specifically for the support of the community.

Questions for Your Tour

  • 1We noticed how much the management team values feedback from the community; how does the staff typically incorporate resident or family suggestions into the facility's daily operations?
  • 2The pool, spa, and putting green look wonderful—how do residents typically participate in activities involving these amenities?
  • 3With such a beautiful and modern facility, how do you ensure the common areas remain clean and comfortable for all 122 residents throughout the day?
  • 4We are looking for a very attentive level of care; could you describe how the nursing staff manages personalized care plans for each resident?
  • 5What is the protocol for medical emergencies or urgent care needs during the overnight hours?
  • 6The move-in process seems very well-supported here; what kind of assistance do you provide to help a new resident settle into the community during their first week?

Personalized based on this facility's data


Key Review Excerpts

The Retreat at Carrollton has been the biggest blessing for our family. When life threw my father a curveball, we needed a place for him to even stay within a few short days. Tony answered the call of my searching, and he was exceptional from that moment forward.

Long-term resident's family · 2025★★★★★

The food is absolutely fantastic! Each meal is thoughtfully prepared and caters to a variety of dietary needs, ensuring everyone enjoys their dining experience.

New resident's family · 2025★★★★★

I have been in the senior living industry for over 10 years, and this community is by far the best I have ever encountered. Retreat at Carrollton is not a facility. It is a community of caring people who truly love our older adults.

Industry professional · 2024★★★★★
Source: 44 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
31deficiencies

Key Findings

A comprehensive inspection on December 14, 2023, identified 31 violations primarily related to Life Safety Code standards, including issues with fire alarms, smoke detectors, and emergency exits. While many of these deficiencies were corrected by April 2024, the report highlights significant past concerns regarding facility safety and maintenance.

Dec 14, 2023Routine

Health Code (3 violations) | Life Safety Code (26 violations)

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure the fire alarm system automatically notified emergency forces.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to provide the minimum levels of illumination required in the facility.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide additional smoke detectors and heat detectors in living units with ranges or stoves.

Health CodeCorrected Apr 29, 2024

The facility failed to keep floors in good condition and regularly cleaned.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure corridors met the Life Safety Code.

Life and Safety CodeCorrected Mar 5, 2024

The facility failed to ensure equipment using natural gas or propane met the referenced codes and standards.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide the minimum levels of illumination required in the facility.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to ensure that all alarm initiating devices would automatically activate an audible or visual alarm at the facility.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide at least two separate stairs between the ground floor and other floors and that all stairs used as a means of egress meet the Life Safety Code.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide a telephone for use by residents and staff with emergency telephone numbers posted at or near the telephone.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure openings between floors were protected to prevent the spread of fire and smoke from one floor to another.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to provide smoke detectors in the required locations.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure that interior wall and ceiling finishes met required surface burning characteristics.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to provide a staff area on each floor and in each separate building containing resident bedrooms with all the required features.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide smoke compartmentation where required.

Corrected Mar 5, 2024

The facility failed to ensure means of egress met the referenced codes and standards.

Health CodeCorrected Apr 29, 2024

The facility failed to provide a janitorial facility in the kitchen area and exclusively for the kitchen and failed to provide a can or cart washing area with hot and cold water.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide required emergency lighting.

Life Safety CodeCorrected Mar 5, 2024

The facility failed provide the minimum fire-resistant construction based on the height of the building.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide portable fire extinguishers that met the referenced codes and standards.

Health CodeCorrected Mar 5, 2024

The facility failed to provide a janitorial facility in the kitchen area and exclusively for the kitchen and failed to provide a can or cart washing area with hot and cold water.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure a bedroom had a floor area of at least 100 square feet for a single-occupancy bedroom or at least 80 square feet per resident in bedrooms occupied by more than one resident.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to provide a manual fire alarm system that met the referenced codes and standards.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to provide smoke compartmentation where required.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to ensure corridors met the Life Safety Code.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to ensure means of egress met the referenced codes and standards.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to ensure that, if laundry was co-mingled and processed in a single central location in the facility, the laundry facility provided all the required fire protection and sanitization features.

Life Safety CodeCorrected Apr 29, 2024

The facility failed to provide a communication system when resident bedrooms or living units were located on two or more floors or in multiple buildings.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to ensure a generator that provided emergency power for required emergency systems met the referenced codes and standards.

Life Safety CodeCorrected Mar 5, 2024

The facility failed to protect hazardous areas as required by the referenced codes and standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Retreat at Carrollton, LLC

Organization Type

for profit

Management Company

12 OAKS MANAGEMENT SERVICES, INC

Administrator

MANSI ZAVERI

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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